Handled the problem promptly. Good communications.
9/5/2021
Cecil F. VERIFIED CUSTOMER
Very good job
9/5/2021
PATRICIA M. VERIFIED CUSTOMER
Thank You David for you excellent service
9/5/2021
Ray K. VERIFIED CUSTOMER
Weston was very courtesy and provided spot on information about the service being done on my car. Great kid
9/5/2021
Anthony P. VERIFIED CUSTOMER
There was a mixup with the check in process where it took 20 minutes. Other than that, service was great.
9/5/2021
James C. VERIFIED CUSTOMER
Excellent
9/5/2021
Kelly K. VERIFIED CUSTOMER
Weston was attentive and in regular communication throughout the entire process. I felt like he genuinely cared about me as a customer and did his best to provide excellent service. He was a great first impression of longo Toyota and I can only hope the type of employee you hire in every area. Thank you Weston for being on top of it and making sure my car and I were taken care of.
9/5/2021
Linda P. VERIFIED CUSTOMER
I am very happy with the service given by Kenneth Cole James and his staff. Longo Toyota of Prosper is now my go-to dealership.
9/5/2021
Sajid S. VERIFIED CUSTOMER
Very good service ????
9/4/2021
Julia L. VERIFIED CUSTOMER
Got real sticker shock for the 60k tune up. $743. While I prefer Toyota service, I’ll shop around next time to be sure I’m getting a competing quote,
9/4/2021
Nat C. VERIFIED CUSTOMER
Kenneth provided great customer service.
9/4/2021
Melvin P. VERIFIED CUSTOMER
Kenneth James is a great Service Advisor- customer focused
9/4/2021
Seth C. VERIFIED CUSTOMER
5 star stellar
9/4/2021
Gary B. VERIFIED CUSTOMER
David was very professional and did an outstanding job processing the service for my vehicle
9/4/2021
Philip N. VERIFIED CUSTOMER
Great. Thank you. Love your service.
9/4/2021
Luke S. VERIFIED CUSTOMER
Awesome, great service. I accidentally scheduled on the wrong day mistakenly, and they were able to squeeze me in. Greatly appreciate the service!
9/4/2021
Margaret C. VERIFIED CUSTOMER
All round excellent customer serice.
9/4/2021
Hannah B. VERIFIED CUSTOMER
Friendly service, and my vehicle was ready quickly.
9/4/2021
Eric L. VERIFIED CUSTOMER
An oil change took 2 hours today.
This is the first time I have been unimpressed with your service dept.