Excellent attention to customer needs. Very personable.
11/6/2020
Lori F. VERIFIED CUSTOMER
Austin was great! He checked my car in the night before my appointment and was friendly and courteous at the end of the day when he could have easily asked me to fill in the key drop form. He got my car back to me before it was promised. The entire process was very smooth.
11/6/2020
Jean L. VERIFIED CUSTOMER
5 star service
11/6/2020
David R. VERIFIED CUSTOMER
Very clear about the work recommended and the work completed.
11/6/2020
Sungwoo D. VERIFIED CUSTOMER
Danny was great!! Great service and explained everything clearly. I would like for him to be my permanent service rep.
11/6/2020
Haley M. VERIFIED CUSTOMER
Friendly, efficient, professional. Greatly appreciated the service!
11/6/2020
David H. VERIFIED CUSTOMER
To much sugar at the coffee station. Need other options for the diabetes nation we live in.
11/6/2020
Susan A. VERIFIED CUSTOMER
Heartland Toyota has been always, as expected, excellent in service.
Thank you
11/6/2020
Laura G. VERIFIED CUSTOMER
Dustin went out of his way to get both of our vehicles in quickly when we were having problems with them. Thanks for going above and beyond!
11/6/2020
Leslie J. VERIFIED CUSTOMER
Matt was very helpful.
11/6/2020
Karen W. VERIFIED CUSTOMER
Ryan is awesome. He took the time to understand what my problems were and made it very clear to the technicians.
11/6/2020
Mandy W. VERIFIED CUSTOMER
Professional experience, work completed in estimated time frame, clean dealership.
11/6/2020
Randall R. VERIFIED CUSTOMER
Dustin was very helpful with my service and answering my questions.
Great service
11/6/2020
Alisha T. VERIFIED CUSTOMER
Thank you Matt. He took the time to give me some ideals on how to detour rodents from my car.
11/6/2020
Cristi E. VERIFIED CUSTOMER
I was treated well and given an anticipated time which matched my expectations. Pleasantly, everything was completed a bit sooner than expected.
11/6/2020
Alisha T. VERIFIED CUSTOMER
Thank you Matt!
11/6/2020
Oscar M. VERIFIED CUSTOMER
Everything went well as I expected.
11/6/2020
Andy B. VERIFIED CUSTOMER
I have always had good customer service from the Toyota Dept. at Haselwood. This is the complete opposite experience of the Honda Dept. Both my elderly mother and I have had, on two different occassions, when we were "cornered" alone, a completely rude and unacceptable experience from the Honda Dept. Also, the Honda Division tried to sell me extremely expensive unnecessary service, upon checking with three other mechanics. Please share this with Joanne Haselwood or her designee as owner. Thank you, Andy B
11/5/2020
Alvin G. VERIFIED CUSTOMER
Danny was great. I came in to have my brakes checked, which was done quickly and successfully, but Danny caught the fact that my Highlander had a recall notice and scheduled an appointment to get it taken care of.
I give him a 5!
11/5/2020
Edward R. VERIFIED CUSTOMER
Michael Smitley was very professional and customer friendly. He took the time to keep up us updated while we were waiting.