Breanna and the service team did an amazing job in fixing my issue. My only problem was having to leave work 2 different days early to get a vehicle fixed i purchased that was said to be certified pre owned. The issue should have been caught before the vehicle was sold.
4/30/2021
Bea B. VERIFIED CUSTOMER
Excellent customer service!! Thank you!!
4/30/2021
Leslie S. VERIFIED CUSTOMER
The service manager was great!!
4/29/2021
Gregory M. VERIFIED CUSTOMER
Great service as usual.
4/29/2021
Rosanne R. VERIFIED CUSTOMER
Very helpful and friendly. Thanks!
4/29/2021
Nina G. VERIFIED CUSTOMER
Paul Smith is very knowledgeable, and was very caring and kind.
4/29/2021
Marlene N. VERIFIED CUSTOMER
Ryan was very professional and informative. Very informative. A+
4/29/2021
Robert S. VERIFIED CUSTOMER
Thank you, great customer service!
4/29/2021
Kenna H. VERIFIED CUSTOMER
Took nearly three hours after I was told it would be a quick visit from both Mike and Chet. Had to pay my childcare overtime. Hope I don’t need to come back any time soon.
4/29/2021
Rachel D. VERIFIED CUSTOMER
I had a mail in my tire and was told I needed to buy 2 tires since the tire was not fixable. I took my car to Les Schwab and they were able to remove the mail and easily repair the tire. I feel that the salesman was trying to sell me tires I didn’t need when the tire was in fact fixable.
4/29/2021
Jason H. VERIFIED CUSTOMER
Thank you!
4/29/2021
Garen M. VERIFIED CUSTOMER
Thank you!
4/29/2021
Crystal . VERIFIED CUSTOMER
Mr. Smitley was very kind and very helpful. He even took the time to call the dealership where I bought my car to make sure that I didn't have oil change coverage. He kept checking on me to see if I needed anything since my service was going to take 3 hours longer than planned.
4/29/2021
Al R. VERIFIED CUSTOMER
Through service.
4/29/2021
Barbara F. VERIFIED CUSTOMER
Mr. Newell was very thorough in addressing my concerns and kept me posted as to the results of diagnostics as well as recommendations from the mechanic. He kept me updated on progress and was attentive to my need to have service completed in a timely manner due to my schedule limitations. Mr. Newell was friendly and knowledgeable in our interactions.
4/29/2021
Laurie J. VERIFIED CUSTOMER
Everything went well. Paul was awesome! Laurie
4/29/2021
Elizabeth . VERIFIED CUSTOMER
Ryan was amazing to talk to, and supplied me with a comfortable experience with getting me a rental when I live in Port Ludlow and recommending me to the coffee stand.
4/29/2021
Irvalene M. VERIFIED CUSTOMER
Ryan is efficient, personable and conscientious in seeking to provide his best customer service!
4/29/2021
Jordan R. VERIFIED CUSTOMER
Everything was so simple, from dropping my vehicle off to getting a rental and picking my vehicle up.
4/29/2021
Kenna H. VERIFIED CUSTOMER
Took 2 hours and didn’t have the right part, so I had to come back again.