Outstanding customer service as always. Paul was extremely personable and customer-service oriented.
10/18/2020
Michael A. VERIFIED CUSTOMER
Outstanding customer service as always. Paul was extremely personable and customer-service oriented.
10/18/2020
Franc Nuriel. VERIFIED CUSTOMER
Took car in for oil change and 36000 mile service and couldn’t believe service department did not give me the option of paying to have them replace old windshield wiper blades especially with rainy season approaching. So now I’m without wiper blades and live 45 minutes away and can’t easily come back to dealership. Shouldn’t this be standard check and replace ( or at least inform customer of need to replace with option to have it done during rest of service work)? Very disappointed.
10/18/2020
Suzette A. VERIFIED CUSTOMER
Enjoyed meeting Ryan today. He took care of my service and kept me updated as needed along the way. Great job. Thank you Ryan!
10/18/2020
Bruce R. VERIFIED CUSTOMER
Tire went flat next day. Dustin did a great job helping me.
10/17/2020
Vallery D. VERIFIED CUSTOMER
Danny was great. I like to connect with one rep for service. Danny's my current my pick, I have enjoyed ea. one, Mike, Cesar(sp?), Aaron, down through the years. And I am so grateful for the service and care you have given my old Lexy all these years. She is aging beautifully . I miss the hot dogs in the cafe. Hope we can all get back to normal in my life time.SOON! Ha!
10/17/2020
Linda T. VERIFIED CUSTOMER
Alicia was great! Very professional, confident in her knowledge, good listener, able to answer all my questions. GREAT ASSET to your company!
Thank you,
Linda T
10/17/2020
Gerry A. VERIFIED CUSTOMER
My wife Tracy said she had to wait four hours because you did not have the part but you knew what was needed. I have had better luck with Magic Toyota but we live in Poulsbo
10/17/2020
Tamara A. VERIFIED CUSTOMER
Michael was a consummate professional.
10/17/2020
Jeannie P. VERIFIED CUSTOMER
Breanna Stevens was extremely knowledgeable and answered all my questions and concerns. She pulled together everything I needed done and kept me informed of the progress of the work being done on my vehicle. She was kind, patient and worked fast! All of the employees that have assisted me have been amazing-thank you!!
10/17/2020
Marlene N. VERIFIED CUSTOMER
Very satisfied.
10/17/2020
David C. VERIFIED CUSTOMER
Matt also helped me understand about my car care package and warranty options. Appreciated his assistance.
10/17/2020
Kimball E. VERIFIED CUSTOMER
I sat in waiting for 2.5 hours to get transmission oil changed. A 25 minute job. Very poor management of employees time. I heard other people saying if you haven’t started the work, cancel the job.
10/17/2020
Arthur M. VERIFIED CUSTOMER
????
10/14/2020
Cindy C. VERIFIED CUSTOMER
Had an appointment, the time was too long
10/14/2020
Neil M. VERIFIED CUSTOMER
Very helpful
10/13/2020
Charles F. VERIFIED CUSTOMER
Don’t have an automated txt system send out a notification that my car is ready if it is not.
10/12/2020
Melinda A. VERIFIED CUSTOMER
I like that he was completely honest with me that the repair would take longer than normal. That’s not his fault that it took a while. I appreciate his honesty.
10/11/2020
Tara T. VERIFIED CUSTOMER
One hubcap was not put back on securely and came off the car while driving. I went back to find it but it had gone down a step hill where I was unable to retrieve it.