I’m happy with my service today.Frustrated that I have to come back for a major recall situation. That’s Toyota’s fault, not the service department
10/3/2020
Royce H. VERIFIED CUSTOMER
He was excellent! Took the time to explain and help me decide what to do. Bought my cat here, most maintenance has been done here. Pretty much always satisfied. Dustin was excellent!
10/3/2020
Karla C. VERIFIED CUSTOMER
He was great and very informative!
10/3/2020
Brian C. VERIFIED CUSTOMER
Very quick and efficient service, with thoughtful suggestions for what needs to be done next. Thanks, Lynn Collins
10/2/2020
Mark S. VERIFIED CUSTOMER
Reasonably fast, efficient service, plenty of room to relax at the dealer
10/2/2020
Gina G. VERIFIED CUSTOMER
Thank you!!
10/1/2020
Raymond S. VERIFIED CUSTOMER
Service was provided quickly and efficiently.
10/1/2020
James N. VERIFIED CUSTOMER
Outstanding service..
10/1/2020
Richard . VERIFIED CUSTOMER
Our scheduled appointment today was for a recall. When we scheduled the appointment they said they ordered the part so it would be there and they could complete the service.
After arriving for the appointment, I was advised the part(s) were not ordered, so they would only do an inspection and if any parts were needed, they would order them then. We waited for on site for 1 1/2 hours and after doing the inspection they said parts will have to be ordered and we will need to make another appointment.
It’s a little frustrating that these parts were not originally ordered and now I have to make another appointment.
10/1/2020
David R. VERIFIED CUSTOMER
I thought the service was quick and complete. I am very happy with the process.
10/1/2020
Lauren F. VERIFIED CUSTOMER
We can always depend on Heartland Toyota to service or repair our cars professionally.
10/1/2020
Arla E. VERIFIED CUSTOMER
Great service. Aaron does a great job
10/1/2020
Robert A. VERIFIED CUSTOMER
Quick and efficient
10/1/2020
Cecilia C. VERIFIED CUSTOMER
Dustin is always efficient and trustworthy!
10/1/2020
Emily N. VERIFIED CUSTOMER
They were excellent and explained everything to me when the work was finished.
10/1/2020
Allan N. VERIFIED CUSTOMER
Overall a 7/10.
10/1/2020
Barbara B. VERIFIED CUSTOMER
Alicia, was welcoming and had wonderful costumer service skills.
10/1/2020
James G. VERIFIED CUSTOMER
We were. Set pleased with their service.
10/1/2020
Barbara B. VERIFIED CUSTOMER
Concerned, updated me frequently, and pleasant, courteous.
10/1/2020
Edwin W. VERIFIED CUSTOMER
Ryan provided excellence service , going beyond normal duties to make sure I was safely helped!!