It was a waste of time. I thought the car was due for an oil change, but since we have so few miles on the car, that didn't happen. When I booked the appointment, I should have been informed that any maintenance could/should wait.
9/24/2020
Philip A. VERIFIED CUSTOMER
Paul did a great job
9/24/2020
Owen S. VERIFIED CUSTOMER
Good job
9/24/2020
Carolyn D. VERIFIED CUSTOMER
Alicia was kind, informative, extremely pleasant and helpful! I was also impressed that the work was done according to the time estimate I was given. That really impressed me when you are able to deliver service according to schedule. Overall I was super satisfied!
9/24/2020
Heather W. VERIFIED CUSTOMER
Donny was professional and friendly. He kept me informed and helped me get a ride to the car rental place.
9/24/2020
Jessica . VERIFIED CUSTOMER
Chester Bradley, as always, was the consummate professional. “Chet” was also genuinely pleasant and humorous. PLUS he came up with some great ideas about upgrading my Corolla in the future. Heartland Toyota is, quite simply the best! Jessica
9/24/2020
Jean K. VERIFIED CUSTOMER
Very easy drop off and pick up
9/24/2020
Edward J. VERIFIED CUSTOMER
This was a difficult problem for the techs to diagnose. Mike kept me informed and hopefully this time will do the trick.
9/24/2020
Robert D. VERIFIED CUSTOMER
Dustin has been my service advisor sever al times. He always does a fantastic job of keeping me posted on the progress of my vehicle. Thanks for all the help Dustin!
9/24/2020
Donna K. VERIFIED CUSTOMER
Everyone was polite and apologetic for a series of communication errors.
9/24/2020
John G. VERIFIED CUSTOMER
Excellent customer service by Alicia .... very friendly greeting as well as
complete summary of services performed in addition to reviewing overall condition of my vehicle. Fives stars for sure :-)
9/24/2020
Grace A. VERIFIED CUSTOMER
He was very helpful and professional
9/24/2020
Charles P. VERIFIED CUSTOMER
Excellent service start to finish
9/23/2020
Janet M. VERIFIED CUSTOMER
Very pleasant to work with in
my emergency!
9/23/2020
Calvin W. VERIFIED CUSTOMER
Matt was great. Scheduling needs improvement
9/23/2020
Joan B. VERIFIED CUSTOMER
Ryan was excellent at answering my questions and keeping me informed. Very personable.
9/23/2020
Jason S. VERIFIED CUSTOMER
Great service throughout my experience. Five stars!
9/23/2020
Connor T. VERIFIED CUSTOMER
Ryan was informative, helpful and friendly throughout my time at the dealer