We are pleased with Ryan, he made sure to research the issues to help explain to us in away we would understand the way the Hybrid works. He was compassionate and can tell he was actively listening not just trying to get a customer in and out but worked efficiently. Thank you Ryan.
9/17/2020
Kurt H. VERIFIED CUSTOMER
Very helpful and quick service!
9/17/2020
Bob T. VERIFIED CUSTOMER
Excellent in all respects. Thank you!!!
9/17/2020
Jennifer P. VERIFIED CUSTOMER
Went over and beyond the expected service.
9/17/2020
David R. VERIFIED CUSTOMER
Amazing customer service. Thank u for understanding a very difficult time for us and generously letting us leave our car there.
9/17/2020
Stephanie U. VERIFIED CUSTOMER
Quick service
9/17/2020
Glenn L. VERIFIED CUSTOMER
We have worked with Austin before, and once again he gave us great service! We had a number of questions for him and he was able to give us clear answers and all the information we needed. We would be happy to work with any of your service specialists in the future.
9/17/2020
Paul K. VERIFIED CUSTOMER
Very prompt and courteous service!
9/17/2020
Neal S. VERIFIED CUSTOMER
Very pleasant experience. Matt was friendly and worked hard to make our experience smooth, professional, complete.
9/17/2020
Joseph R. VERIFIED CUSTOMER
Breanna was professional, courteous, & customer service oriented. She communicated how long my appointment would likely last & exceeded my expectations. It was a pleasure having her as my service professional. I will continue to bring my Tundra in for service at Heartland
9/17/2020
Robert J. VERIFIED CUSTOMER
Very professional, explained the service and all charges well. Thank you.
9/17/2020
Mark G. VERIFIED CUSTOMER
Very satisfied. Greeted immediately, and service only took one hour. Excellent!
9/17/2020
Gary Q. VERIFIED CUSTOMER
Matt was great!
The service department was busier than I’ve seen it, and I thought he was handling his work load very well.
9/17/2020
Sandy C. VERIFIED CUSTOMER
Very satisfied
9/17/2020
Kisako K. VERIFIED CUSTOMER
we have a service program offered by toyota, but not through the dealership. so basically, not intetested in providing services
9/16/2020
Kathy S. VERIFIED CUSTOMER
5
9/16/2020
Graham M. VERIFIED CUSTOMER
Good job!
9/16/2020
Stephen K. VERIFIED CUSTOMER
Job well done. Thanks!
9/16/2020
Emily R. VERIFIED CUSTOMER
The first thing I said when I came home after pickup up my car was, “wow that was such a good experience. I am soooo glad I sold my Chevy truck, and switched to Toyota.” My patenter has taken his truck to your facility for years and always had a great experience. After dealing with the Chevy facility down the hill I was nervous since my experience there time and time again was deplorable. I can say hands down I am beyond satisfied. Thank you. Can not wait for continued business with your facility.
9/16/2020
Lance H. VERIFIED CUSTOMER
The process to add an additional service agreement seemed cumbersome and far to long to renew it. Seems like something a service adviser would be able to do it.