Ryan is the best service writer I have run across in the last 20 years! Even though I move down to Lacey, I still bring my car up to heartland so that I can work with him on my car!
9/12/2020
Perly C. VERIFIED CUSTOMER
Matt was very helpful and professional.
9/12/2020
Tamera R. VERIFIED CUSTOMER
Not all the parts were in so I will need to bring my car back.
9/12/2020
Rosemary F. VERIFIED CUSTOMER
Ryan was very polite, respectful, and professional. He is a great addition to your service team.
9/12/2020
Peggy C. VERIFIED CUSTOMER
Breanna was very friendly and professional. The turn around time is so good!
9/12/2020
Jerry R. VERIFIED CUSTOMER
friendly, professional service all the way around.
9/12/2020
Phoebe S. VERIFIED CUSTOMER
The whole process was really quick, and they even took care of my brake light which was a huge stress reliever. The free coffee was an extra bonus. Super impressed and happy. Thank you.
9/12/2020
Andrew P. VERIFIED CUSTOMER
Good service, modest price.
9/12/2020
Barry E. VERIFIED CUSTOMER
Great service, as always!
9/12/2020
Kenny K. VERIFIED CUSTOMER
Excellent experience with Mr. Buster. Professional and knowledgeable. Thank you.
9/12/2020
Tanisha P. VERIFIED CUSTOMER
The process was stressful , when I called to schedule I asked about the rental process and checking in as I would be with a toddler and a heavy car seat. None of what I was Informed of during booking happened. Left dissatisfied and pissed off. Will not be back and will avoid at all costs!
9/12/2020
Zac S. VERIFIED CUSTOMER
Chet was great as usual. He always gets me in and up on what I need.
9/11/2020
James M. VERIFIED CUSTOMER
Matt dpd an excellent job of keeping me informed as the work progressed. And the job finished 'on time', even though we added front brakes to the job. Congrats to the team that got this done!!
9/11/2020
Jaime D. VERIFIED CUSTOMER
Thank you for getting car running again. Small concern- long time at checkout. 8 customers waiting ahead of me. Eventually got another service agent to help out - wondering if circumstance could have been better anticipated. I am confident you guys will address it as you strive to give the service
9/11/2020
Virginia H. VERIFIED CUSTOMER
Ok
9/11/2020
Kate . VERIFIED CUSTOMER
Matt was professional, kind, and understanding of my concerns. I’m alone and older, so I really need to feel this confidence in the people who take care of my car. I also appreciated the attention to masks, cleanliness and social distancing. Thank you !
9/11/2020
Richard K. VERIFIED CUSTOMER
Matt completed service ahead of expected time. Everyone was friendly and a pleasure to work with.
9/11/2020
Holly H. VERIFIED CUSTOMER
Wonderful service could not ask for better
9/11/2020
David D. VERIFIED CUSTOMER
I am completely satisfied with the service Dustin provided me today. We had a bad situation and he made it right. Thanks