Dustin is always very thorough and does a great job
8/29/2020
Linda W. VERIFIED CUSTOMER
Austin provided excellent customer service and outstanding communication with a great attitude. He was the perfect bridge between the technician and myself. Additionally I found the key drop and online payment services helpful. The BenzaRid virucide was a welcome surprise. Overall it was a really good experience. Thank you for it all.
8/29/2020
Joseph T. VERIFIED CUSTOMER
Easy to rent a car. They let me know what was wrong with it and gave options. It’s all good.
8/29/2020
Dan A. VERIFIED CUSTOMER
Ryan was helpful and efficient and kept me posted on the progress. Couldn’t have been more pleased.
8/28/2020
Marc Z. VERIFIED CUSTOMER
The dealership was not prepared to handle the amount of appts scheduled yesterday. Please do not contact me - I won’t be servicing there except for recalls. This should have been a 80% less time to do the sw update.
8/28/2020
Katlyn W. VERIFIED CUSTOMER
I was very happy, Dustin was very helpful and explained everything well.
8/28/2020
Roland A. VERIFIED CUSTOMER
Had to make 2nd trip due to lack of part then ended up with nearly 5 hour wait when expecting two
8/28/2020
Ty M. VERIFIED CUSTOMER
Dustin takes initiative and always gives me trustworthy recommendations
8/28/2020
Brandon J. VERIFIED CUSTOMER
Very courteous. Great job!
8/28/2020
Barbara H. VERIFIED CUSTOMER
Thankyou Michael , I appreciate how quickly you took care of me and my car.
8/28/2020
Charles M. VERIFIED CUSTOMER
Very friendly ! Great experience !
8/28/2020
Gordon J. VERIFIED CUSTOMER
Ryan was very professional, much appreciated
8/28/2020
Jessica . VERIFIED CUSTOMER
The ????land Toyota service experience was absolutely superb! Chet Bradley, service advisori, was supportively professional, brief (unlike me) and his great sense of humor was most welcome, especially during this pandemic challenge America - and our world - must forbear. I’m glad to be home at last. Well done and well met, Chet and Heartland Toyota! Warm regards and blessings to you and yours, Jessica Hutmacher, honored owner of my 2020 Corolla LE.
8/28/2020
Mara K. VERIFIED CUSTOMER
Everybody was very kind and helpful!
8/28/2020
Jane J. VERIFIED CUSTOMER
Mike Smitley is awesome!
8/28/2020
Jack Y. VERIFIED CUSTOMER
How come I can't use my fob to roll up my windows. The fob can roll down windows but not up
8/28/2020
Philip C. VERIFIED CUSTOMER
Mike was great and did a fine job with a bad situation.
8/28/2020
Bernard B. VERIFIED CUSTOMER
Breanna, made the experience painless thanks
Bernie Baker
8/27/2020
Steven R. VERIFIED CUSTOMER
Top notch service!
8/27/2020
Kate T. VERIFIED CUSTOMER
Please Stop texting me. I do not have a Toyota and you were texting the wrong phone number.