Dustin did a fantastic job ensuring that the service performed on our Rav4 was the best that Hazelwood could provide. Since we first had contact with Justin he has always performed marvelous for Penny and me.
4/23/2021
Debra J. VERIFIED CUSTOMER
Michael was extremely professional, helpful, courteous and yet personable. We had a nice, brief chat about Port Townsend while he filled out paperwork. He explained everything in great detail and made us confident and comfortable. We love your dealership. You hire really great staff, service people and salespeople. We always enjoy our free coffee and don't mind waiting for our good service. I have never been disappointed at Heartland Toyota. Thanks! D. Jenkins
4/23/2021
Robin S. VERIFIED CUSTOMER
Mike was great. Don't let him get away.
4/23/2021
Dennis B. VERIFIED CUSTOMER
Ryan provided stellar service today plus scheduled my recall appointment for my convenience. THANK YOU!!
4/23/2021
Claudia . VERIFIED CUSTOMER
Patrick is a good representative for your dealership!
4/23/2021
Michael M. VERIFIED CUSTOMER
Austin is the best. No question. He’s smart, kind, and funny. A really good human. Thank you Austin.
4/23/2021
Brian S. VERIFIED CUSTOMER
You guys finished the job in a very timely manner, it was finished way ahead of what I expected. It was also done well and everyone I spoke to was very friendly!
4/23/2021
Alice B. VERIFIED CUSTOMER
Always receive excellent service, which is why I continue to bring my van to Heartland even though I live in Lacey!
4/23/2021
Robert D. VERIFIED CUSTOMER
Dustin addressed a recurring rear brake squeal again after a brake change 13K miles ago. As a mechanic myself, it can be frustrating to have a recurring issue but Dustin was diligent in correcting the problem. His suggestions and recommendations made sense and he was sincere in wanting to get the problem corrected. I'm sure he succeeded this time. Thanks for all your help Dustin!
4/23/2021
Bruce T. VERIFIED CUSTOMER
Matt did a great job and was both professional and friendly.
4/23/2021
Ty M. VERIFIED CUSTOMER
I trust Dustin which is why I get my service at haselwood
4/23/2021
Gina G. VERIFIED CUSTOMER
Ryan gave me EXEMPLARY service and attention. He made me feel like I was his number one priority!! He went above and beyond any of my expectations for service. Also, the personnel over at the rental building were extremely pleasant to work with. I’ll definitely recommend Heartland Toyota to all my friends and family.
4/23/2021
Alan S. VERIFIED CUSTOMER
Great customer service.
4/23/2021
Robert S. VERIFIED CUSTOMER
Always fast and on time to start. People pleasant to work with
4/23/2021
Rommel I. VERIFIED CUSTOMER
Good service from Michael inspite of a busy workday. Give the man a raise!
4/22/2021
Gary C. VERIFIED CUSTOMER
Thank you for getting me in today.
4/22/2021
Anita M. VERIFIED CUSTOMER
Mr. Newell possess a high quality of performance.
4/22/2021
Claudia V. VERIFIED CUSTOMER
Very courteous, very “I’ve got this” kind of guy. He explained upcoming service needs for my car completely and also told us what expenses could wait.
4/22/2021
Cathy L. VERIFIED CUSTOMER
Greg was very helpful and competent and I appreciate the time you spent to help
4/22/2021
Patricia S. VERIFIED CUSTOMER
Matt is the best! He has helped us with both vehicles this past week. Both had tricky issues! All resolved