I found a bolt on the floorboard that was not reinstalled after the repair It’s pretty disturbing to find car parts on the floor after an airbag recall.
8/19/2020
Kathleen G. VERIFIED CUSTOMER
Your team was great and courteous. Although you are serving many people at this time you had ample room and did a fantastic job provided areas to sit, socially distancing of course. Bri was great! Thank you.
8/19/2020
Robbie . VERIFIED CUSTOMER
Thank you for your service!
8/19/2020
David L. VERIFIED CUSTOMER
Helpful as could be!
8/19/2020
Jesher P. VERIFIED CUSTOMER
Friendly, professional, keep me up to date on the status of the car while servicing. Very grateful to have him today.
8/19/2020
Sean S. VERIFIED CUSTOMER
Very quick and professional work done
8/19/2020
Kyle P. VERIFIED CUSTOMER
I was initially extremely disappointed in the service I received from Heartland Toyota today, but after working with management I am satisfied with the agreed resolution. Dustin was very helpful and understanding from the very beginning. My salesperson Sarina, was not helpful or understanding. She was downright insulting.
8/19/2020
James O. VERIFIED CUSTOMER
I have a maintenance plan for oil changes, today I had 60K maintenance and only 40.00 was deducted for to compensate for my maintenance plan oil change cost. I absouluty know you charge more than 40.00 for oil changes. I feel the ACTUAL AMOUNT that my plan pays for should have been deducted...
8/19/2020
Ann C. VERIFIED CUSTOMER
All very efficient and professional. It was nice to be able to sit outside while I waited. It was good to see everyone in masks although some were better protection than others.
8/19/2020
Gil C. VERIFIED CUSTOMER
excellent service. thank you!
8/19/2020
Dennis E. VERIFIED CUSTOMER
The service writer was fantastic I was greeted as I arrived directed to where to stand during these covid-19 procedures everyone was extremely safe in my presence as well as I in theirs. My vehicle was professionally safety check tires rotated and all else required during a 15000 mile service. Haselwood Auto Group and especially Heartland Toyota is top-shelf thank you
8/19/2020
Craig B. VERIFIED CUSTOMER
He was expeditious and efficient with taking my service order, servicing my vehicle and completing the service in a shorter time than expected. He noted changing the filters was not necessary saving me time and money. Excellent job!
8/19/2020
Cathy A. VERIFIED CUSTOMER
I appreciate the help I received without an appointment due to the unforeseen tire problem
8/19/2020
Yuko B. VERIFIED CUSTOMER
Employ had other customer cut line and checked him fast even I was standing for a while . I felt like being ignored for 10 min.
8/19/2020
Patricia Y. VERIFIED CUSTOMER
Thanks again for being there all these years. Pat
8/18/2020
Elizabeth F. VERIFIED CUSTOMER
Dustin Beeson is your best employee ever!!
8/17/2020
Tristin M. VERIFIED CUSTOMER
I don’t know if my opinion counts Tristin M
8/16/2020
Edwin W. VERIFIED CUSTOMER
Chester went above and beyond to help me get emergency service.
I am very satisfied!