Daniel was incredibly professional and extremely helpful.
Daniel was able to articulate exactly what was possibly going on with my vehicle and recommend the services that would remediate my issues.
Staff like Daniel are the reason why I continue to return to Heartland Toyota.
7/29/2020
Haewon T. VERIFIED CUSTOMER
He was very helpful and he has been taking good care of me always I really appreciate he's service thank you
7/29/2020
Dennis C. VERIFIED CUSTOMER
Professional staff took care of my car today. Appreciate the professionalism that I received today. Start from the person that greeted me when i parked my car for service, to Mr. Smitley that assist me through the process until it was completed.
Thank you for a well accomplished customer service to all.
That is why I keep on coming back to Heartland Toyota for my car services.
Always satisfied with a smile.
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7/29/2020
Elizabeth J. VERIFIED CUSTOMER
Daniel went the extra mile for me- he was awesome to work with.
7/29/2020
Lacey A. VERIFIED CUSTOMER
Great and speedy service. Was able to get us in same day
7/29/2020
Richard S. VERIFIED CUSTOMER
She did an excellent job in handling my service. I will hope the technician is correct in the diagnosis.
7/29/2020
Kristin S. VERIFIED CUSTOMER
Very attentive, responsive and kept me informed of the car status.
7/29/2020
Stephanie G. VERIFIED CUSTOMER
Dustin went out of his way to make sure my account was corrected. Also, he ensured a rental car for my young daughter and myself as the quotes fine on phone was 1 hour. but actual was over 3. Very happy and grateful. Stephanie
7/29/2020
Maria Elsa. VERIFIED CUSTOMER
Awesome customer service, he checked everything that is needed. Customer satisfaction was met.
7/29/2020
Molly P. VERIFIED CUSTOMER
Lots of help answering questions !
7/29/2020
Jerry M. VERIFIED CUSTOMER
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7/29/2020
Sallie C. VERIFIED CUSTOMER
Daniel did a terrific job. My car was even completed a bit early as I requested. Wonderful experience! I hope he’s there when I return!
7/29/2020
Steven L. VERIFIED CUSTOMER
Polite, safe, efficient.
7/29/2020
Mark R. VERIFIED CUSTOMER
It was the second time for service on our Highlander since we bought it at your dealership. I guess if I have any complaint, it’s that at other dealerships they vacuumed my cars out and ran it thru the car wash. Other than that, I trust they did what is supposed to be done. Thanks
7/29/2020
John E. VERIFIED CUSTOMER
Excellent as always, especially pleased with the great service from Dustin
7/29/2020
Kimberlee P. VERIFIED CUSTOMER
Chester was great.
However, This sure isn’t a Lexus dealership where they don’t make you fill up a tank of gas for a loaner vehicle. Lexus also fills your gas tank after service.
7/29/2020
Danielle J. VERIFIED CUSTOMER
Kind words, kept me informed
7/28/2020
Mary S. VERIFIED CUSTOMER
I returned home (about an hour away) to find a mandatory recall notice in the mail. I am not happy to have to make another trip for this. This is a problem of the scheduling department.
Michael Smitley was fine. This was a problem of the dealership service department.
Please do not text me again. My email is
7/28/2020
Araceili Q. VERIFIED CUSTOMER
Bree,
Was friendly and kept me up to date on what was going on with my car. She even apologized for it being past the scheduled completion time and provided me with free coffee. Thanks, Bree for a great customer service
7/28/2020
Alan N. VERIFIED CUSTOMER
From the initial greeting to the finished maintenance, the Aaron and the rest of the staff did a wonderful, efficient job. Everyone was efficient and professional. Also, the facility was organized in a very sanitary condition providing a safe environment for everyone during these tough times. Thank you for a job well done!