Five star service from Breanna. Very satisfied with how she handled my service appointment.
3/10/2021
Daphne D. VERIFIED CUSTOMER
We always expect and receive quality service from Heartland Toyota.
3/10/2021
Dean S. VERIFIED CUSTOMER
Dustin made certain my every need was met. His work ethic always makes me confident that Heartland Toyota is best choice I can make for the care of my car.
3/10/2021
Benjamin D. VERIFIED CUSTOMER
Several customers and at least one employee were not wearing masks in the showroom and service waiting area during my service appointment. My vehicle service and the agent I worked with were top notch but I felt uncomfortable with the lack of masks in your facility. I am tempted to take my service elsewhere. Ben
3/10/2021
Donn R. VERIFIED CUSTOMER
Mike was terrific!Took time to go the extra mile with me
3/10/2021
Dessie M. VERIFIED CUSTOMER
Duston Beeson was very polite and helpful.
3/9/2021
William S. VERIFIED CUSTOMER
Matt answered my concerns about mechanical issues and future maintenance necessary to keep my 07 tacoma in good running condition. Happy with the service and the truck. Thank you. Bill
3/9/2021
Laura L. VERIFIED CUSTOMER
Ryan is a very knowledgeable and satisfied all my questions I very happy to have Ryan again for my 2 service for my Venza 2021 thanks Ryan for you help Sincerely Laura and ward Litton.
3/9/2021
Benjamin G. VERIFIED CUSTOMER
It took 2 hours to cut a key and program a key fob? This same exact task took 5 minutes at another dealer for our previous Toyota. This was completely disrespectful of our time. We won’t be back. Sorry.
3/9/2021
Donald B. VERIFIED CUSTOMER
Charging over $60.00 to replace wiper blades is excessive. I think I’ll shop around in the future for my service needs. That being said, Bree did an excellent job as my service coordinator.
3/9/2021
Arthur M. VERIFIED CUSTOMER
Good job!
3/9/2021
Mark C. VERIFIED CUSTOMER
Worked well
3/9/2021
Nicole G. VERIFIED CUSTOMER
Matt was friendly, knowledgeable, and personable. He kept me up to date on my maintenance and answered all of my questions. Matt even walked me out to my vehicle to show me the answer to one of my questions rather then just trying to explain the answer. I greatly appreciate how clear and thorough Matt was in his explanations of a topic that is essentially a foreign language to me.
3/9/2021
Ryan S. VERIFIED CUSTOMER
Very friendly and courteous, easy to work with!
3/9/2021
Jean M. VERIFIED CUSTOMER
Matt and Scott were awesome!!
3/9/2021
Dorothy O. VERIFIED CUSTOMER
Thank you, Mark. You were very helpful and courteous when I brought my car in to be detailed. Keep up the great service.