Paul was very friendly & courteous. He was also very prompt with updates regarding what repairs were needed, as well as when the car was ready for pickup.
3/4/2021
Mark S. VERIFIED CUSTOMER
Fast, efficient and knowledgeable..
3/4/2021
Jessica W. VERIFIED CUSTOMER
Matt was very helpful and prompt in addressing all of my needs. He went above and beyond to help make sure that I was able to get my car out safely. He was very friendly. I also loved that he took a minute or two to go over my car inspection results rather than just saying “everything is fine/everything looks good.” Great service from Matt!
3/4/2021
Mark F. VERIFIED CUSTOMER
Michael is great to work with. I appreciate his help with my service needs.
3/4/2021
Mary S. VERIFIED CUSTOMER
Friendly, clear, accurate.
3/4/2021
Vince P. VERIFIED CUSTOMER
Job well done. Superior customer service
3/4/2021
Michael T. VERIFIED CUSTOMER
Great service as always, and you quickly fixed the recall issue
3/4/2021
Bob R. VERIFIED CUSTOMER
Excellent customer service, as usual!! Thank you.
3/3/2021
Jeremy B. VERIFIED CUSTOMER
I showed up about a half hour early and Chester was able to get me in and out quickly. Wonderful service!
3/3/2021
Joshua B. VERIFIED CUSTOMER
Job well done!!!!!
3/3/2021
James M. VERIFIED CUSTOMER
Express service and pay weren't efficient.
3/3/2021
Thomas C. VERIFIED CUSTOMER
Wonderful customer service, disappointed with toyota's design of navigation and end result of there's nothing I can do about it.
3/3/2021
Sharon L. VERIFIED CUSTOMER
The cost I was quoted to get maintenance on my car was a lot more than stated. It sure seems extremely expensive for the amount of time spent in the vehicle. My husband told me he thought we had the maintenance plan on our RAV4. I was told we didn’t. It feels like I was taken advantage of by your company. This isn’t helping with wanting to buy a vehicle from you or bring it in for service. My husband is treated far better at the Tacoma dealer.
3/3/2021
Susan A. VERIFIED CUSTOMER
Dustin has always given 100%, insuring that I get the help I need and understand
what is going on. Dustin has been helping with the service of my Toyota’s since 2015, I count on him.
3/3/2021
Kathleen W. VERIFIED CUSTOMER
He was friendly & professional. I appreciated him going over the oil change data. Hope to see him next time.
3/3/2021
Richard S. VERIFIED CUSTOMER
OK
3/3/2021
Molly G. VERIFIED CUSTOMER
Paul Smith was extremely helpful. He explained everything i needed done
3/3/2021
Kyla B. VERIFIED CUSTOMER
Was frustrated it took over 2 months to receive my vehicle. All staff was surprised as well.
3/3/2021
Dennis E. VERIFIED CUSTOMER
Michael was fully where of my request for this service to my vehicle he researched it in just a few minutes at everything set up took my vehicle in the repair was performed perfectly thank you Heartland toyoda and Michael my service writer
3/3/2021
Bruce . VERIFIED CUSTOMER
The guy was great we should get better offers and coupons to dave on services though come on Toyota give us some deals makevleasing and buying easier for people too..