Had no idea rodents had started eating the wires under my hood. Was only at Toyota for oil change. Dustin showed me pictures of what the mechanic found. They took care of the problem with new wires, a screen and all other necessary repairs to get my vehicle back in shape. Great job Dustin and Toyota! Great job!
2/27/2021
William S. VERIFIED CUSTOMER
Matt was excellent. Major work on my 2019 Highlander with only 16,000 miles. This is third major repair. I was not happy and Matt explained they had a highly skilled Master Mechanic work on my car and that it is like new. Matt is very professional— but more importantly — he cares for the customer. He is just great. He is a real asset to Toyota. A great guy!!
2/27/2021
Deanna G. VERIFIED CUSTOMER
She was very knowledgeable and very nice .
2/27/2021
Dawn H. VERIFIED CUSTOMER
He was wonderful, kept me updated,and took care of all concerns and problems
2/27/2021
Jo E. VERIFIED CUSTOMER
Dustin is always professional, personable and helpful.
2/27/2021
Katherine M. VERIFIED CUSTOMER
NA
2/27/2021
Linda M. VERIFIED CUSTOMER
Ryan was very knowledgeable of my account. Professional and personable. An overall positive experience.
2/27/2021
Jennie M. VERIFIED CUSTOMER
He was very courteous when I checked in and on the phone letting me know my vehicle was ready.
2/27/2021
Ross C. VERIFIED CUSTOMER
Excellent. Efficient and friendly!!
2/27/2021
Christopher K. VERIFIED CUSTOMER
Straight to business and personable
2/27/2021
Ronald T. VERIFIED CUSTOMER
Thank you, Dustin Beeson he was great to work with, easy going and great customer service.
2/27/2021
Tami B. VERIFIED CUSTOMER
Dustin is the best! Always a good experience!
2/27/2021
William M. VERIFIED CUSTOMER
Bre was Very professional and helpful.
2/27/2021
Susan L. VERIFIED CUSTOMER
Thank you.
2/27/2021
Scott A. VERIFIED CUSTOMER
took care of our needs and questions, helped in any way he was able
2/27/2021
Christopher A. VERIFIED CUSTOMER
We bought our oil change package and probably expired and it was removed on our profile. We had other oil change package from honda and was expired and was also removed. We paid those maintenance and should not be expired. We’ve been with you guys since early 2000 and been getting all our services with you.Prior to this visit the advisor mentioned that we still have a few remaining oil change but were surprised that was gone. The advisor told me to find our coupons that was bought from you guys. It’s hard to find since it’s been few years back. Hope you guys can consider all those maintenance warranties that we bought when we got our vehicles. We bought three brand new vehicles with maintenance warranties on all of them(honda, chevy& toyota). Hope you guys can consider all those warranties even if it was expired already. We still paid for all those maintenance for our vehicles. Thank you.
2/27/2021
Dianne L. VERIFIED CUSTOMER
He was very helpful and kind. Arranged for a drop off when the service time was extended. Did a great job