Terry was awesome... You replaced my bad battery and I appreciate the service. However, I didn’t realize when I left the service center because I was tired and I hardly roll down the back windows to often. I went straight home and passed out. I wokeup earlier this evening and about to leave and I usually roll down the windows to air out the car. The Left back window button on drivers side doesn’t work and the button on the back door works and will roll the windows up and down. And I also noticed that a piece is missing from that part it’s the cover for theAYX
8/3/2018
Monica H. VERIFIED CUSTOMER
The service was quick and straightforward.
8/3/2018
Perly C. VERIFIED CUSTOMER
Mandy was very helpful and professional. We very much enjoyed our first car service experience. Outstanding customer service!
8/3/2018
Sarah S. VERIFIED CUSTOMER
Nina was great explaining everything from start to finish!
8/3/2018
Paul L. VERIFIED CUSTOMER
You did what was required and didn't try to drum up extra unnecessary work. Work took less time than quoted.
Thanks
8/3/2018
Michael A. VERIFIED CUSTOMER
Nina was quick and efficient once she got to be you need more available help checking clients out when they come to pick up thier car. You should have s number machine so the order In which clients are helped is fair rather then assume everyone is honest about who was there first
8/3/2018
Patrick R. VERIFIED CUSTOMER
Have to come back for the repair and there's a deductible I wasn't expecting.
8/3/2018
Chung-Wah W. VERIFIED CUSTOMER
Dustin provided the excellent service and follow up to my problem on the back door latch issue and the mess up of earlier appointment by Honda service Dept. I appreciate service manager, Scott, for listening to my frustration on appointment messup on Sunday and help to resolve the diagnostic of electrical issue on the latch.
8/3/2018
Joyce B. VERIFIED CUSTOMER
Thank you, I always feel you give excellent attention to service and Nina was more than accommodating. I appreciate being able to bring my Lexus to Heartland for service. Saves me going over the bridge and I like to shop locally
Joyce B
8/3/2018
John G. VERIFIED CUSTOMER
Timely and courteous service!
8/3/2018
Julian A. VERIFIED CUSTOMER
Keep up the good work
8/3/2018
Rachel G. VERIFIED CUSTOMER
First time in! Very satisfied! We will be back!
8/3/2018
Rebecca S. VERIFIED CUSTOMER
Steve did a fantastic job keeping me up to date on my repairs and making sure what my warranty covered. I was extremely satisfied by his help during the process.
8/3/2018
Duane P. VERIFIED CUSTOMER
Dustin is very good at what he does.
8/2/2018
James S. VERIFIED CUSTOMER
Nina did a great job. She asked, listened, and delivered!
8/2/2018
Michael B. VERIFIED CUSTOMER
Very pleasant and professional. She had the first contact with me and set the tone for the rest of my positive experience at Heartland Toyota.
8/2/2018
Chun-Ting L. VERIFIED CUSTOMER
Dustin is friendly and very knowledgeable. He did not hesitate to answer my questions in details. Excellent! & Professional!
8/2/2018
Paula W. VERIFIED CUSTOMER
I can always count on Aaron Smith to provide me with complete & respectful information..always raises my level of understanding about how my car functions...his level of support feels like I am being taken care of by " family". He is a real asset to Heartland Toyota . Paula W