Nina is wonderful! Very helpful, very professional and so warm and personable! Thank you Nina!
7/18/2018
Juan R. VERIFIED CUSTOMER
Amanda is always friendly and very knowledgeable. She always makes sure that Im satisfied and always tries to get me in and out which I love.
7/18/2018
Nancy E. VERIFIED CUSTOMER
Very good customer service and given in a most pleasant way.
7/18/2018
Ken D. VERIFIED CUSTOMER
Nina was very pleasant and professional.
7/18/2018
Jolie B. VERIFIED CUSTOMER
Always have great service at heartland. ????
7/18/2018
Richard S. VERIFIED CUSTOMER
Having my Prius serviced by Heartland is always a rewarding experience.
7/18/2018
David C. VERIFIED CUSTOMER
Dustin took me into the shop, and he, together with the mechanic, whose name I' ve unfortunately forgotten, both explained and showed me exactly what was being replaced and why the recall was necessary. Dustin, Nina who helped check me in and even the young man who helped me when I first arrived in line all made this an amazing experience. The chai latte and the chair massage from Antonio were all great. Thanks to Dustin, the rest of your staff and Rabar Ali who sold me the car got me in touch with Dustin on the recall and came by to check on how it was going. I would not hesitate to refer anyone to your service department based on the way Dustin handled this recall.
7/18/2018
Jan V. VERIFIED CUSTOMER
Really did a great job keeping me informed. Terrific service.
7/18/2018
Robert F. VERIFIED CUSTOMER
Very friendly and timely service. Thank you!
7/17/2018
Dana B. VERIFIED CUSTOMER
Mark was extremely helpful, kind and explained things in an easy-to-understand manner. Great to work with; thank you.
7/17/2018
Eric T. VERIFIED CUSTOMER
Very polite and helpful mechanics and service managers. Bravo zulu to 5 star customer experience
7/17/2018
Steven H. VERIFIED CUSTOMER
Thank you for taking car of my daughter who brought my vehicle in for service.
7/17/2018
James B. VERIFIED CUSTOMER
Gennifer pointed out that I had signed up for a benefit that I had forgotten about. She saved me money which is always a nice thing.
7/17/2018
Darrin S. VERIFIED CUSTOMER
Actually bought a new 4 runner. Nick was great and mike in financing was very helpful too.
7/17/2018
Charles B. VERIFIED CUSTOMER
My brake job took a while (3-1/2 hours), but the customer service was excellent and the waiting experience was as enjoyable as could be given it was a long wait. Thanks Toyota for the July brake special!
7/17/2018
Herminio B. VERIFIED CUSTOMER
I always preferred the Toyota maintenance service, one particular person who help me this time by the name of Dustin Beeson his customer service oriented is excellent I always recommend to my family and friends the excellent service provided by Heartland Toyota.
7/17/2018
Frances C. VERIFIED CUSTOMER
Ms. Shaw took great care of me. Kept me informed throughout the process. Friendly, lovely smile.
One concern. One tire replaced. Several people have told me when one tire is replaced the other tire needs to be replaced, i.e. one front tire replaced, the other front tire should have been replaced as well. Your thoughts on this would be appreciated.
7/17/2018
Jessica G. VERIFIED CUSTOMER
Routine oil change, tire rotation, and rear light replaced took 1hour and 45 minutes. Oil change service always takes too long at this dealership, especially considering that an appointment is required.
7/16/2018
Lynn G. VERIFIED CUSTOMER
From greeting at the door, quick customer service, free coffee and nice waiting environment and description of services done, there is no other place that I would get my car serviced!