Matt was simply amazing yesterday. He was so helpful and kept in contact me the entire time I was there. I actually love going to Heartland Toyota because I feel that I am treated so well and you take wonderful care of my RAV4. Thank you so much! I will always highly recommend your dealership.
1/29/2021
Beverly J. VERIFIED CUSTOMER
Really appreciate the concern and empathy regarding my Bluetooth issue. I know it’s not resolved , but I feel everything that could be was done. That means a lot to me.
1/29/2021
Cathy V. VERIFIED CUSTOMER
Reset maintenance light for 4000 miles instead of 5000 miles. I use synthetic oil and it has always been reset to 5000. Now I have to put up with the maintenance required for an extra 1000 miles
Next time I come in I will request a 10000 mile reset
1/29/2021
Gail G. VERIFIED CUSTOMER
Dustin was very knowledgeable and helpful. I appreciated his extra help in getting the additional service due on my car in the time I had available.
1/29/2021
Diane W. VERIFIED CUSTOMER
Breanna was attentive & friendly, we were pleased with her care.
1/29/2021
Karen O. VERIFIED CUSTOMER
Thank you Paul. You made my time there a nice experience. You took the time to put me at ease. God Bless.??????????
1/29/2021
Vincent D. VERIFIED CUSTOMER
Matt could not have been more helpful. Thank you Keith DelRosso
1/29/2021
Julie V. VERIFIED CUSTOMER
Thank you for kindness, and for your professionalism which demonstrates the pride you take in your work.
I appreciate that you communicated with me and kept me updated while working on my car.
Thank you so very much, Michael S.
1/29/2021
Jordan E. VERIFIED CUSTOMER
Mike was great and it was a very smooth and personable process, I was very impressed!
1/29/2021
Cynthia K. VERIFIED CUSTOMER
Chet was do helpful and personal, I really felt like he cared about my needs personally. I would request him in the future!
1/29/2021
Linda H. VERIFIED CUSTOMER
So far, good... made it home.
1/29/2021
Rikki B. VERIFIED CUSTOMER
Excellent service from Michael.
1/29/2021
Ricky M. VERIFIED CUSTOMER
Paul was great. He met me as soon as I stepped out of my Tacoma and assisted me with the 15k mile service. He also sat down and explained the break-in period and the follow-on maintenance along with the prices for the future intervals. Once the maintenance was completed he sought out to find me to inform me what was completed. Great customer service. Thanks Paul.
1/29/2021
Jennifer M. VERIFIED CUSTOMER
Patrick was honest and friendly about my service and recommended future services. Definitely a customer for life and will purchase my next vehicle with you
1/29/2021
Aaron A. VERIFIED CUSTOMER
Paul did an outstanding job. He kept me up to date on the service of my vehicle. My dissatisfaction is with the work that was performed. I was given new wiper blades. It started raining in my drive home and when I turned my wipers on, the drivers side wiper came flying off. Thankfully I wasn’t going very fast and was able to stop, retrieve the wiper blade and correctly install it myself so that I could get home.
1/29/2021
Sarah C. VERIFIED CUSTOMER
I appreciated how Bre found a cheaper price for a part that my car needed! She is always so nice and helpful!
1/29/2021
Wayne M. VERIFIED CUSTOMER
Brianna was very nice, thorough, and conscientious
1/29/2021
Phillip W. VERIFIED CUSTOMER
Patrick was very helpful and knowledgeable about his work, he explains about the job and the upcoming service. Very courteous. I am very satisfied with his service. Thank you
1/29/2021
Geoff B. VERIFIED CUSTOMER
Mike is a great rep.
1/29/2021
Cathy S. VERIFIED CUSTOMER
Ryan did a great job making sure our car was fixed properly.