Thank you Nina and all. What a great dealership you are!!!
7/1/2018
Irvalene M. VERIFIED CUSTOMER
Mistaken entries in the paperwork caused me some concern. However, I stand by Heartland’s work and have had no other issues.
7/1/2018
Igor G. VERIFIED CUSTOMER
Very professian
7/1/2018
Judi R. VERIFIED CUSTOMER
Amanda was very friendly and patient with my questions. She gave me a full report on what is needed for my car in the coming future. I think she is an asset to the company.
7/1/2018
Jerome H. VERIFIED CUSTOMER
Austin was very helpful and saw us quickly through the service and answers to my questions.
6/30/2018
Barbara R. VERIFIED CUSTOMER
Mark went above and beyond in my mind to help me with my problem and the battery he was very clear with his answer and I appreciate his personal attitude
6/30/2018
Chad G. VERIFIED CUSTOMER
Found issue with power steering rack and pinion leak and it was mentioned that it needs to be replaced at a cost of $1800+. No additional information was given as to what the work would entail, what the risks are if not replaced, timeline for getting it done, etc. This took place after the oil change and tire rotation and seemed rushed to get me out the door, even though no one was waiting behind me.
6/30/2018
Daniel E. VERIFIED CUSTOMER
Amanda was real helpful and a nice person..
6/30/2018
Jan B. VERIFIED CUSTOMER
Thanks!!!
6/30/2018
William S. VERIFIED CUSTOMER
The service provided was prompt and finished early . I was Highly satisfied .
6/30/2018
Brandy B. VERIFIED CUSTOMER
Mandy was great, everyone there was very nice :)
A+
6/30/2018
Carrie C. VERIFIED CUSTOMER
Aaron Smith is the best Service Representative. I have had Toyota’s for almost 10 years. He is the very best person!
6/30/2018
Rebecca H. VERIFIED CUSTOMER
Richard Wessel provided excellent customer service today. I have worked with him before. He is always very helpful, knowledgeable, and courteous :)
6/30/2018
Danny R. VERIFIED CUSTOMER
Awesome Job!
6/30/2018
Mark S. VERIFIED CUSTOMER
appreciate getting appointment quickly. Time of service great, work explained well
6/30/2018
Carolyn D. VERIFIED CUSTOMER
Very personable and friendly.
6/30/2018
Cory W. VERIFIED CUSTOMER
I was asked to purchase new tires because of the uneven wear. I have a the extended warranty purchased from You, for tires and the key FOB replacement. When I went to use the warranty last year , it was denied for replacing all the tires and only paid for the single tire. Now your service department wants me to replace the tires because of uneven wear. You sold me a warranty based on needing to replace the run flat tires in pairs, but when it came time to use the warranty it was denied. Now the same logic is being used to try and sell me new tires. I'm frustrated by the upselling and lack of follow through.
6/30/2018
Jacob Z. VERIFIED CUSTOMER
Was provided with a superb experience and treated like family
6/30/2018
Theresa B. VERIFIED CUSTOMER
Really like the late afternoon appointment options. Service desk guy was very nice ( cant remember his name) He advised me of what needed to be done and cost. No surprises I like that.