Wonderful service. 1st check up for my new Hybrid RAV 4. Everyone is professional and customer service oriented. Very impressed
6/11/2018
Mara O. VERIFIED CUSTOMER
The team is always great taking care of my car. As for Justin he is honest and me keeping me updated on my maintenance of the car. He is awesome!
6/11/2018
Suzie E. VERIFIED CUSTOMER
Dustin was efficient, knowledgeable, and courteous. I was checked in within 5 minutes of my arrival. It took approx one hour for completion for service of my vehicle; enjoyed a complimentary latte while I waited. Dustin came and escorted me back to his desk, there going over the findings and explanations of what was done. Most positive experience.
6/11/2018
Lamonte L. VERIFIED CUSTOMER
It has been a pleasure working with Aaron through the years of ownership and service of my automobile
6/10/2018
David W. VERIFIED CUSTOMER
Brent was rad.
6/10/2018
Alexander W. VERIFIED CUSTOMER
Nina was great! Really appreciate her help!
6/10/2018
Amy N. VERIFIED CUSTOMER
Thanks Terry, you made it very easy. Appreciate that.
Bob & Amy
6/10/2018
Michael K. VERIFIED CUSTOMER
When I got home I saw what looked like clean oil on my drivers side wheel, after checking it I found that it was something that seemed at least oil based. Sorry that I need to bring this to your attention
6/10/2018
Donald A. VERIFIED CUSTOMER
Very professional development. Fast and friendly service. My service advisor was kinda and well knowable.
Thank you.
6/10/2018
Estrella M. VERIFIED CUSTOMER
She ded a good job
6/10/2018
Daniel J. VERIFIED CUSTOMER
Fast, courteous and thorough. Thanks!
6/10/2018
Daniel C. VERIFIED CUSTOMER
Nina has helped me the past 2 visits. 1st class customer service and very knowledgable.
6/10/2018
Denise M. VERIFIED CUSTOMER
I felt bamboozled when I got my final bill. Since the amount was only $4.50 not so much the amount rather if you say it is $84.95 for an oil change then the service should be $84.95 plus tax not $84.95 plus $4.50 for environment and another $4’.50 for “parts” which as described was for rags or other “unexpected” parts needed for my oil change. So much for my $5.00 off coupon for my oil change it was a wash with your extra fees. One additional thought, I walked off your show room with (2) car leases about to expire and a decision to purchase in the next 2 weeks. It takes one shady simple $4.50 ploy to kill the deal. Too bad about Terry as Christopher was a really good car salesman. That however is a one time experience whereas service is 3 years and maybe a lifetime. I don’t want to deal with shadiness so will take my biz elsewhere. This girl was smarter than you thought.
6/10/2018
Vinci V. VERIFIED CUSTOMER
Brent is one of my favorite people at the dealership. I originally had the pleasure of working with him at my previous job. Every time I come in even if I don’t get to have an appointment with him, he makes sure to check in and say hi. I know when I come in and work with him I can trust him completely with my car. He makes you feel like part of the family and he treats everyone that way. My dad came in to have his car serviced as well and was very happy with his experience. Brent is an asset to the dealership and is one of the many reasons I will continue to return to Heartland for service on my car.
Thank your for being amazing! Alanna Vidal
6/9/2018
Samuel C. VERIFIED CUSTOMER
Everything good
6/9/2018
Joanne M. VERIFIED CUSTOMER
Aaron is wonderful! I’ve known him for years and he is a great listener, informative, and very helpful! He is wonderful! Thank you.
6/9/2018
Marcy R. VERIFIED CUSTOMER
She’s great!
6/9/2018
Mariann A. VERIFIED CUSTOMER
Very nice and supportive staff, especially Austin. Thanks for the outstanding service. Everything was finished quickly and efficiently and I am completely satisfied with the experience. Thank you.
6/9/2018
Brenda H. VERIFIED CUSTOMER
Brent Baird was awesome my car drives much smoother.
6/9/2018
Brian S. VERIFIED CUSTOMER
Mrs. Martin was very professional and knowledgeable about all of my questions.