Did a very good job, explaining my concern about the unwanted smell from air vents after AC is turned OFF.
5/26/2018
Steve M. VERIFIED CUSTOMER
Thank you. I'll be returning!
5/26/2018
Tamara H. VERIFIED CUSTOMER
Loved the service department.
5/26/2018
Christopher E. VERIFIED CUSTOMER
Richard was my service rep twice this week. I think his performance is outstanding. I would recommend him to anyone coming to West Hills for service.
5/26/2018
Kent A. VERIFIED CUSTOMER
As usual, Rick provided exemplary service. Thanks
5/26/2018
Bonnie A. VERIFIED CUSTOMER
Rick is awesome!! He is kind, thoughtful, intelligent and makes a service appointment a pleasurable experience! He is truly gifted in customer service!
Bonnie A
5/26/2018
Jonnie S. VERIFIED CUSTOMER
She’s very was very helpful got me jacked in and told me everything I was been done and what is done to the car right outside with work
5/26/2018
Sally G. VERIFIED CUSTOMER
Steve was really wonderful. Steve went above and beyond to make sure I was happy and satisfied with your service. Took the time to check out my warranty and process. Thank you Steve
5/26/2018
Rana B. VERIFIED CUSTOMER
Aaron is fantastic and always takes care of me and my family when we come in.
5/26/2018
Joyce D. VERIFIED CUSTOMER
Thanks for the timely and great work.
5/26/2018
Robert K. VERIFIED CUSTOMER
Your guys ALWAYS do a thorough and professional job on our cars.
Thanks!
Bob Kampmann
Poulsbo
5/26/2018
Jerry F. VERIFIED CUSTOMER
Na
5/26/2018
Danielle H. VERIFIED CUSTOMER
Timely and very informative, thanks!
5/26/2018
Bernard S. VERIFIED CUSTOMER
Listened and understood what my concern was. And worked together with a possible solution. Good job.......
5/26/2018
Angela E. VERIFIED CUSTOMER
Though my car didn’t need anything other than an oil change and tire rotation, Terry took excellent care to assure me that my car was fine and was exceptionally kind throughout the entire visit. Wonderful service.
5/26/2018
David H. VERIFIED CUSTOMER
As always, the service was exceptional. My special thanks to Mark Larsen for his assistance. While the entire staff of service writers are the best I've seen in the industry in 40 years, he truly stands out. Please pass my appreciation to him; he is a great asset to the Heartland team and a strong draw for customers.