He was friendly and very helpful and knowledgeable. Thanks
1/22/2021
Allan B. VERIFIED CUSTOMER
Dustin was awesome! Thanks.
1/22/2021
Polli M. VERIFIED CUSTOMER
Oh my, how easy Bre made everything and provided unexpected extras. She was attentive, kept me updated on my vehicles progress and made sure I was comfortable with refreshments. Such a personable, knowledgeable & efficient young woman. There is no one in any dealership I’ve ever been in to beat the attention & knowledge of Bre. A bonus, a substantial raise and a dinner for her with her family are my strong suggestions to show her how she is valued. Thank you Bre, thank you!
1/22/2021
Stephanie C. VERIFIED CUSTOMER
Everything went very smooth.
1/22/2021
Margaret H. VERIFIED CUSTOMER
Matt made certain our concerns were addressed , our vehicle was repaired, and we were on our way. Thank you again.
1/22/2021
Alisan C. VERIFIED CUSTOMER
Thanks Austin for all your help and your friendly welcome to Toyota.
Alisan C
1/22/2021
Jane H. VERIFIED CUSTOMER
Austin was great and Jimmy's one of my favorite that works there but this questionnaire is gay???????????
1/22/2021
Stephen L. VERIFIED CUSTOMER
Austin was great. He explained everything that should be done and not once pressured or tried to scare us into getting work done.
Thanks for helping make the car safe for our daughter.
1/22/2021
Marilyn R. VERIFIED CUSTOMER
Awesome service
1/22/2021
Maurine H. VERIFIED CUSTOMER
Chet was very nice. Kept me informed the whole time.
1/21/2021
Tamie R. VERIFIED CUSTOMER
I would have like a call or text to ask if I wanted my air conditioning filter replaced.
1/21/2021
Fran VERIFIED CUSTOMER
I only want Toyota working on my car. Your service is superior to anyone else I’m ever used. I hope to keep my car in top shape as long as I can.
1/21/2021
Gail K. VERIFIED CUSTOMER
Confusion at the Toyota front desk scheduling. We don’t have a 2012 Lexus! In the future please don’t use a customer s phone number as the only scheduling information.
Came in yesterday at 7:00 am. for tire change and were told that our Lexus tire would be changed early. My husband waited for several hours. We had an appointment on Mercer Island and nearly missed the ferry.
Don’t know why a strange additional tire was put in our trunk.
Not happy with service!!!
Gail K
1/21/2021
Lawrence L. VERIFIED CUSTOMER
When car returned after oil change, oil fingerprints were left on top of the center leather divider.
1/21/2021
Ferdinand S. VERIFIED CUSTOMER
5 star Great customer service! Keep it up Mike and the team!! Thanks to everybody!!
1/21/2021
Douglas H. VERIFIED CUSTOMER
Matt was exceptional, had questions I hadn’t thought about. Stayed in touch throughout a 3+ hour service day for me.
1/21/2021
Paula M. VERIFIED CUSTOMER
Professional,perfect service
1/21/2021
Tammy S. VERIFIED CUSTOMER
Enough is enough. Every time I come there I get multiple emails, texts and phone calls to confirm or follow up my appt. I’m getting to the point I don’t like going to you guys. You are always pushing services I’ve already had or don’t need. Just dial back the sales goals and you will have much happier customers.