She did great handling the schedule and paperwork but the mechanic who charged extra to clean mouse droppings out of engine not only did NOT vacuum out engine but charged me extra. Probably why car was done an hour early. I expect to be reimbursed for that missing labor. I have pics of rat poop I am shop vac out.
5/10/2018
Tina D. VERIFIED CUSTOMER
Friendly, great & speedy service, thank you!
5/10/2018
Frank K. VERIFIED CUSTOMER
A+ service and personal attention beginning to end...
Thank you, Mandy!
5/10/2018
Rebecca F. VERIFIED CUSTOMER
Brent was great! Very friendly and helpful
5/10/2018
Carolyn S. VERIFIED CUSTOMER
Okay
5/10/2018
Graham M. VERIFIED CUSTOMER
Good !
5/9/2018
Vallery D. VERIFIED CUSTOMER
I have been trusting Heartland with my Lexus for several years now. and so far - so good. I am hoping you extend her life as I love this car. Thank you Mike, Cesar and now Aaron for taking such good care of us.Mrs. V. Durling
5/9/2018
Warren C. VERIFIED CUSTOMER
Steve's personal service is very much appreciated.
5/9/2018
Michael M. VERIFIED CUSTOMER
Terry did a great job! Very friendly and precise and explained everything that was done on my vehicle.
5/9/2018
Brent P. VERIFIED CUSTOMER
Gennifer was very kind and understanding. Thank You.
5/9/2018
Monyee K. VERIFIED CUSTOMER
Mark from the service center gave great advice and was easy to work with...it was a pleasure.
Alyssa from QA was also a good person to talk with about the possibility of getting a RAV4. Thanks,
5/9/2018
Edward F. VERIFIED CUSTOMER
Professional treatment.
5/9/2018
Cheryel B. VERIFIED CUSTOMER
Very nice. Completely satisgied
5/9/2018
Fiel N. VERIFIED CUSTOMER
Excellent customer service!
5/9/2018
Migrace B. VERIFIED CUSTOMER
Very good service. Thank u
5/9/2018
Norma W. VERIFIED CUSTOMER
It was the best service appointment I’ve had there. Amanda helped me get a diaper bag and another bag inside as I had a sleeping baby in the back seat.
The services took only 40 minutes instead of the hours I’ve had to wait before. Hopefully the service employees reset the oil light indicator this time and I won’t have to return for them to reset it. Today was a good experience there at Heartland Toyota. Thanks for getting me and the baby out in a reasonable amount of time. Appreciated it.
5/9/2018
Michael M. VERIFIED CUSTOMER
Timely, professional and very courteous.
Thank you!
5/9/2018
Yvonne V. VERIFIED CUSTOMER
Very satisfied and professional
5/9/2018
Vicki H. VERIFIED CUSTOMER
Very thorough! Thank you for catching the weak battery!