Matt is the best Service Advisor ever! His customer service is second to none.
1/21/2021
Adonis A. VERIFIED CUSTOMER
Great and fast service.
1/21/2021
Kim B. VERIFIED CUSTOMER
And Alicia helped me with my Tacoma I bought in first. Made room for me to come in with the 4 Runner when the Tacoma’s service was done. Then while Michael was helping me, Alicia saw me and stopped by to check that everything was going well. Great service that was over and above and made me feel special. That type of service is what keeps customers coming back.
1/21/2021
Brian B. VERIFIED CUSTOMER
Appreciate it.
1/21/2021
Athena F. VERIFIED CUSTOMER
Thank you for handling my original concern so efficiently. I'm glad I brought it into Toyota shop because the 4 times I had it serviced elsewhere, uad missed the oil leak from the valve cover! Thank you for saving me from a catastrophic loss.
1/21/2021
Lisa D. VERIFIED CUSTOMER
Timely, pleasant and thorough service today...as usual.
1/21/2021
Janet P. VERIFIED CUSTOMER
Mike is great! We went thru what was going to be done on my Subaru. I had a question after I left and he returned my call promptly and answered my question.
1/21/2021
**** F. VERIFIED CUSTOMER
Thank you.
1/21/2021
Samantha F. VERIFIED CUSTOMER
Matt was great! I knew I would have a decent bill with getting new brakes but I was expecting another issue to come up and raise my bill. Matt called me and explained the issue and was kind and understanding. He arranged for a loaner car so I didn’t miss work and updated me as soon as my car was ready. Though it cost more than I expected, the service was great. He’s a good one!
1/21/2021
Chad D. VERIFIED CUSTOMER
Ryan was very courteous and knowledgeable as well as punctual with updates. Would happily have Ryan help with future repairs.
1/21/2021
Nancy O. VERIFIED CUSTOMER
I feel like I can completely trust the dealership as they have been very good to me in the past. Mr Beeson was very attentive and went out of his way to take care of the problem and let me know the process and time line. Though nothing was covered under warranty I felt confident and trusted the process. Nancy O
1/20/2021
Brandon T. VERIFIED CUSTOMER
Chester worked hard today to make sure the complaint I came in with was addressed and the resolution to my satisfaction. He communicated openly with me while my vehicle was being serviced so I knew what was going on and how much longer I might have to wait. He was friendly and patient with me - a great service advisor!
1/20/2021
Milo M. VERIFIED CUSTOMER
Nice job, lots done but Dustin took good care of me.
1/20/2021
Jawan P. VERIFIED CUSTOMER
He was very helpful throughout the whole process
1/20/2021
Junko H. VERIFIED CUSTOMER
Awesome!
1/20/2021
James L. VERIFIED CUSTOMER
Thanks my truck is running GREAT. I felt it was preformed better on my way back to Port Townsend. Thank again!
1/20/2021
Duc N. VERIFIED CUSTOMER
Danny was very nice and informant! It was a pleasure to have him as our check in rep.
1/20/2021
Rolando D. VERIFIED CUSTOMER
Appreciate how Patrick Calllejo did his very professional and a very specific explanations about my Toyota Tundra service today and my next services on this vehicle, again I wanna thank him ...