Brent was great, very personable and showed great customer service.
4/14/2018
Thomas R. VERIFIED CUSTOMER
Always great service. Thank you!
4/14/2018
Steve M. VERIFIED CUSTOMER
The Heartland Toyota service guys that helped me out were outstanding. Brent got me checked in and gave me information I felt I could trust. Terry took it from there and provided me the same type of friendly professional service. I didn’t catch the names of all the other service gentlemen that asked me if I needed help.
4/14/2018
Margaret T. VERIFIED CUSTOMER
Service was done quickly and the waiting area was comfortable.
4/14/2018
Karla O. VERIFIED CUSTOMER
Thank you I was satisfied with the work that you had done to my car he was awesome!
4/14/2018
Lauren R. VERIFIED CUSTOMER
Gennifer was great! A very helpful and intelligent gal to work with. She was able to solve an ongoing issue I've had with my services, and that not only made for a lot smoother service experience today, but will help me with my services in the future. I always appreciate getting to work with kind and knowledgeable staff at Heartland. Especially when I've had not so great experiences previously. People like Gennifer remind me why I chose to lease and purchase a vehicle through Heartland.
4/14/2018
Clark N. VERIFIED CUSTOMER
Please schedule new appointment in six months. Prefer 10 am not
Any week day.
4/14/2018
Evonne S. VERIFIED CUSTOMER
Very efficient and fast
4/14/2018
Joan B. VERIFIED CUSTOMER
As I told Brent on learning he was back, he inspires and create confidence in the quality workmanship of the Toyota mechanics. As important is Brent's dedication to be a trusted conduit to the actual persons doing the work on our cars. Brent's attention to the consumer's concerns communicate caring about the safety and efficiency of our Toyota automobiles.
4/14/2018
Carolyn N. VERIFIED CUSTOMER
Loved the car rental shuttle driver. Went above and beyond getting us resettled back in our car with our shopping and on our way home. (We are 83 and 75....ablebodied but appreciative of those who realize we have a few limitations)
Give him a hug!
4/14/2018
Kathleen O. VERIFIED CUSTOMER
Very satisfied Thank you!
4/14/2018
Greg H. VERIFIED CUSTOMER
Friendly service thank you
4/14/2018
Geraldine C. VERIFIED CUSTOMER
Very good service thank you
4/14/2018
Michele B. VERIFIED CUSTOMER
Needed to have some filters replaced that I hadn't planned on doing. I was not given an estimate on the additional time it was going to take. This added over an hour to my wait. Would have been nice to have been informed of that.
4/13/2018
James M. VERIFIED CUSTOMER
Dustin was very helpful and willing to explain things.
4/13/2018
John B. VERIFIED CUSTOMER
I was very pleased with the pleasant and quick response with Gennifer and the whole team!Though it was a very small job I was quickly booked in and out with no delay! Thank You
4/13/2018
William K. VERIFIED CUSTOMER
Thank you for doing all you could to fix my vehicle.
4/13/2018
Alison V. VERIFIED CUSTOMER
Nina is the nicest person I've come across with Heartland Toyota. She guaranteed my car would be vacuumed today; and when I informed it wasn't, she got after someone to do or she was going to do it herself. That is dedication. Thank you Nina for your making our experience warm and satisfying.
4/13/2018
Dale K. VERIFIED CUSTOMER
Service was performed in a timely manner and advisor was capable and pleasant. Muffin from coffee shop was the best I have ever had. I felt the
Price for an oil change and filter was a bit high but not exhorbitant. Would be nice if dealership offered coupons for routine service that was competitive with smaller shops.
4/13/2018
Peter S. VERIFIED CUSTOMER
Thanks, Nina for close attentive care of this customer.