Nina kept me informed through the repair. Her attention to my concerns made me feel at ease.
4/13/2018
Erden E. VERIFIED CUSTOMER
Thank you for hanging on to my beanie and water bottle I had left behind until I returned.
4/13/2018
Suzanne R. VERIFIED CUSTOMER
Great customer service. Positive experience. No surprises.
4/13/2018
James H. VERIFIED CUSTOMER
Rich always takes good care of me. So much so that I wait until he is available. ????
4/13/2018
Jim M. VERIFIED CUSTOMER
In my past experiences at Heartland there was a person standing in the bay to greet me, take my keys and extend an invitation to sit down at a service manager. This time (today) I stood outside waiting for a greeter. You obviously don’t have greeters or people to assist you in the bay
4/13/2018
Jerry L. VERIFIED CUSTOMER
Very polite and keep me informed on how my vehicle was doing
4/13/2018
Erick J. VERIFIED CUSTOMER
We had a sienna in for service
4/13/2018
Andrew B. VERIFIED CUSTOMER
Ms Shaw was a great help and and did a great job with my truck
4/13/2018
Earl M. VERIFIED CUSTOMER
Nina was great. Great attitude and prompt service.
4/13/2018
Kenneth P. VERIFIED CUSTOMER
Excellent help Great service!!!
4/12/2018
Jeffry A. VERIFIED CUSTOMER
Excellent work and customer service, just too darned expensive!
4/12/2018
John G. VERIFIED CUSTOMER
Terry’s service was excellent, and very informative.
4/12/2018
Eamil S. VERIFIED CUSTOMER
Nina was extremely helpful throughout my entire service. I have been getting my routine maintenance done at heartland Toyota since I bought my car and this is the most prompt I have been helped. She was extremely thorough with the paperwork. Overall this was my best experience so far with the service department.
4/12/2018
Kevin S. VERIFIED CUSTOMER
Mark is a great service rep. He listened to my questions about what jobs I wanted performed on my vehicle, and made suggestions. He is a valuable asset to your team. The only problem was trying to pay the bill at the end of the day due to a new system that the dealership had coming on line. 4/10/18 Otherwise the whole experience was great.
4/12/2018
Jacob S. VERIFIED CUSTOMER
Good job you a great job!!!! I will SO use you again!!!!!!!!????????????????????????????
4/12/2018
Gerald G. VERIFIED CUSTOMER
Our service rep Richard was attentive and efficient!
4/12/2018
Jacob S. VERIFIED CUSTOMER
I just LOVED it so much!!! Thank you Heartland Toyota!!!!!
4/12/2018
Daniel S. VERIFIED CUSTOMER
Service was very fast today. Thank you!
4/12/2018
Karl C. VERIFIED CUSTOMER
I am so thankful Heartland Toyota exists, as they are kind, experienced, and professional.
4/12/2018
Kristina M. VERIFIED CUSTOMER
Nina was very pleasant and explained everything really well.