Service went well. We were very gratified to see more women employees helping with service. Nina help us fix something that our two previous services failed to resolve. Yahoo!
4/11/2018
Alexandra M. VERIFIED CUSTOMER
Nina was super helpful in allowing me to make a last minute appointment change, was efficient in getting me checked in and out, and her cheerful demeanor helped to make the overall experience a great one.
4/11/2018
Judy F. VERIFIED CUSTOMER
Service time was right on what Steven advised.
4/10/2018
Stephen V. VERIFIED CUSTOMER
Very professional and quick turn around.
4/10/2018
Bradley B. VERIFIED CUSTOMER
Excellent service, as always. Thank you for finding the nail in my tire! The Rav4 drives smooth now. 5 Stars all the way!!!
4/10/2018
Hugo G. VERIFIED CUSTOMER
Thank you for explaining the issue with our Tundra. Very professional and well knowledgeable.
4/10/2018
Bao L. VERIFIED CUSTOMER
Nina Shaw was professional, courteous, helpful. She did a wonderful job!
4/10/2018
Thomas H. VERIFIED CUSTOMER
Dustin was “on it” for our service visit today. We have never had anything but superb service at Heartland Toyota.
4/10/2018
John B. VERIFIED CUSTOMER
Trust my vehicles to be properly maintained
By Aaron, especially my hybrid.
I would say Aaron deserves a promotion but
Wanted want to loose him.
4/10/2018
Cindy D. VERIFIED CUSTOMER
Thank you! My only comment about better service would have been a check in to let me know the service would be done by 2:00 as I had mentioned I had to pick up grandkids at school. The additional services took an additional couple hours which I knew it would but at 1:50 I went to check.I do appreciate the lovely waiting area and the fresh food and coffee were a lifesaver!
4/10/2018
Armin W. VERIFIED CUSTOMER
Great service
4/10/2018
Veda F. VERIFIED CUSTOMER
Nina was very nice and even came outside to find me when my car was ready.
4/10/2018
Jasmyn K. VERIFIED CUSTOMER
Aaron ordered the wrong part for my vehicle and did not state who would be paying for it so when i came in for my next appointment i waited an hour just to be told it was the wrong part and Dustin had to figure out who was going to be paying for it.
4/10/2018
Michael F. VERIFIED CUSTOMER
Brenda took the time to explain everything clearly.and went out of her way to accommodate my needs.
4/10/2018
Nancy D. VERIFIED CUSTOMER
It was done in a timely manner. Things were communicated well and with kindness. I feel my car is in good condition for driving long distance.
4/10/2018
James T. VERIFIED CUSTOMER
Always had excellent service at Heartland! Never worried about taking my Yaris in for maintenance or repairs.
4/9/2018
Ryan L. VERIFIED CUSTOMER
Brenda was wonderful and considerate of my needs and went the extra mile to ensure a truly exceptional service experience.