Very professional, polite and quick to help me when I walked through the door. I was rather early for appt but didn't make a difference. Great customer service with Terry.
3/29/2018
Scott B. VERIFIED CUSTOMER
Dustin is very professional and honest. I appreciate his service.
3/29/2018
Peggy D. VERIFIED CUSTOMER
The staff is really friendly and helpful
3/29/2018
John B. VERIFIED CUSTOMER
Aaron always exceeds with his knowledgeable
Service advice for our 3 toyotas.
He is almost on par with service manager Scott
3/29/2018
Jelene F. VERIFIED CUSTOMER
Great customer service by Brenda. She kept me up to date with the status of my car service. Made the 2 hour wait not so bad when being updated. It was a very busy day, Brenda provided excellent customer service, even while being short staffed.
Thank you Brenda! You rock! :)
3/28/2018
Susan D. VERIFIED CUSTOMER
My only comment is that the service charge seems high, but other than that everything was fine. Brent was great and provide me with a 10% discount because everything took longer than expected.
3/28/2018
James W. VERIFIED CUSTOMER
little to do with new car but quick service.
3/28/2018
Scott V. VERIFIED CUSTOMER
Aaron and Shannon were awesome! And I don’t remember the name of the gentleman who checked me in, but he was awesome, also! Thanks for all the help.
3/28/2018
Anton T. VERIFIED CUSTOMER
Great job and Brenda explained everything in detail.
3/28/2018
Gerald M. VERIFIED CUSTOMER
This is my first experience with the Toyota team as a new Tacoma owner. Tina was great, she fully answered my questions and immediately showed me throughout your establishment, and made me feel at home. Thank you Tina!
Additionally, my first service was done very timely, thank you also to the service mechanics. Lastly, I loved getting a tasty bite to eat and a mocha in your comfy waiting area. Nicely done and thank you Toyota team, I’m happier than ever I purchased a Toyota Tacoma! ????
3/28/2018
Lauren E. VERIFIED CUSTOMER
Dustin, was courteous, professional and delivered exceptional service quicker than anticipated. Thank you!!
3/28/2018
Lori C. VERIFIED CUSTOMER
Thank you!
3/28/2018
Carol H. VERIFIED CUSTOMER
Very fast and you hardly tried to sell me anything!
3/28/2018
Terry R. VERIFIED CUSTOMER
As always great service as usual and no surprise. Rick was very professional and responsive. We continue to bring our Venza to Heartland because of the high level service we receive.
3/28/2018
Michael C. VERIFIED CUSTOMER
Thank you for your excellent service
3/28/2018
Douglas P. VERIFIED CUSTOMER
Your Team is on top of everything so that makes me a carefree Heartland Toyota owner!
3/28/2018
Dale P. VERIFIED CUSTOMER
Brent always follows through. His word is good!
3/28/2018
Brenda B. VERIFIED CUSTOMER
Everyone who helped me was very professional and answered
All of my questions. Thank you.
3/28/2018
Dorriene N. VERIFIED CUSTOMER
I would like a copy of the work performed on my 18 month service.
Thanks,
Dorriene N
3/28/2018
Timothy E. VERIFIED CUSTOMER
Had oil change done today Steve was great but had to swing back by later im the day due to my heater fan being noisy and the kid outside told me it's normal he works on these trucks No it's not normal my fan wasn't making noise when I brought it in today