Your facility and focus on customer always makes it easier to come in for repairs and maintenance
3/27/2018
Carl G. VERIFIED CUSTOMER
Always a pleasure
3/27/2018
David B. VERIFIED CUSTOMER
Brent and team were quick, efficient, and thorough. I especially appreciated the daily calls and updates. Spending $1800+ fixing a vehicle is never easy to swallow, but they made it *almost* enjoyable. I’ll be back to get the breaks done soon.
3/27/2018
Jeffery C. VERIFIED CUSTOMER
Nina was very professional, helpful, and nice. It was a pleasant experience.
3/27/2018
Ron H. VERIFIED CUSTOMER
Scott has taken care of my 2002 Toyota since the day I bought it at Heartland. 488,000 miles later we are running perfectly and ,if I live long enough ,we will hit 600,000 or more. Scott has been extremely honest about what was best for the car at the time and I have trusted him 100%..Maybe I will give it to him in my will!It's a race to see who dies first me or my Forerunner!!
3/27/2018
Jo Ann. VERIFIED CUSTOMER
Dustin was great! He did exactly what he said he would do, plus delivered the vehicle on time. Great job!
3/27/2018
Harold D. VERIFIED CUSTOMER
Courteous and efficient service.
3/27/2018
Craig E. VERIFIED CUSTOMER
Thanks.
3/27/2018
Carrie R. VERIFIED CUSTOMER
Brent is an excellent communicator and always easy to work with. He helped make a tough unexpected car issue easy.
3/27/2018
Eugene L. VERIFIED CUSTOMER
Dustin was exceptional in the level of service provided!
3/27/2018
Amelia H. VERIFIED CUSTOMER
Dustin went above and beyond. Thank you!!!
3/27/2018
Freddie R. VERIFIED CUSTOMER
Great Job
3/27/2018
Amelia H. VERIFIED CUSTOMER
Pleasant experience, very polite and knowledgeable. I felt like he had my best interest in mind, not just trying to sell me something.
3/27/2018
Victoria M. VERIFIED CUSTOMER
When my service was complete there was a piece of my vehicle out of place. It was sticking out of my hood and I had to pull over to check that it wasn’t a serious problem. I took my car back to the dealership to get help putting the piece back in place and Aaron had nothing to say other than he had never seen this before and that a manager would be in contact with me another day. If there was a piece of my vehicle not put together that I noticed then what else wasn’t in it’s correct place? I also was charged for services that I specifically asked not to be done. I told both the women I scheduled my appointment with and Aaron that I didn’t need anything done with my brakes including a fluid flush and they did the fluid flush anyway and then charged me for it. If this is not resolved I will not be coming back to this dealership to get my 4Runner serviced. Very dissatisfied to say the least.
3/26/2018
Susan B. VERIFIED CUSTOMER
Always friendly and always kind
3/26/2018
Lea L. VERIFIED CUSTOMER
Dustin was so nice, explained everything that would be done and made sure my service was finished quickly, as I had to leave at a certain time. I was pleasantly surprised to hear the 75,000 mile service was reduced in price, it made it much easier for my budget. I’ve always been happy with my service at Heartland Toyota, and as usual, I left happy.
3/26/2018
Kimberly R. VERIFIED CUSTOMER
Always a pleasant experience working with the service department at Heartland Toyota.