Awesome service and the waiting area of my dreams. LOL!
3/23/2018
Ray N. VERIFIED CUSTOMER
Richard did a great job of communicating about the issues that needed to be addressed during the service.
3/23/2018
Bonn R. VERIFIED CUSTOMER
Nina have Excellent customer service with my appointment done in a timely manner . More power to you.
3/23/2018
Tami B. VERIFIED CUSTOMER
Dustin is fantastic. He is helpful, thorough and always provides stellar service! A+++
3/23/2018
Christopher A. VERIFIED CUSTOMER
Brent was amazing and a pleasure to work with.
I truly felt well taken care of and look forward to
Working with Brent and everyone else at heartland
In the future
3/23/2018
Maria S. VERIFIED CUSTOMER
Brent was very professional and did a great job of keeping me up to date on the progress of my service. He also educated me on the benefits of purchasing my brakes at the dealership vs Les Schwab - which was my original intention. I was very happy with the product, pricing and service I received. Thank you Brent!
3/23/2018
Harold D. VERIFIED CUSTOMER
Great service
Rick does a great job
Thanks
3/22/2018
Bryan S. VERIFIED CUSTOMER
I appreciate the advice to replace serpentine belt early to save labor, since it had to be removed during water pump replacement anyway. Brent’s communication was clear and prompt. Thank you!
3/22/2018
Timothy Z. VERIFIED CUSTOMER
Hi Steve,
This is Tim Zimny just picked up my Tundra. I got home and was reviewing the work order. I don't see where it has the full synthetic oil? It says 5W30 bulk W part # 00279blk5101. Can you please confirm it has the full synthetic that I requested and you were going to put a giant note on the work order synthetic oil?
I called your desk, no answer.
Thank you,
Tim Zimny
3/22/2018
Sarah B. VERIFIED CUSTOMER
Car was taken care of. Express service not so express. Not your fault if technicians fail to show but 2 hours is a little long for an oil change.
3/22/2018
Timothy W. VERIFIED CUSTOMER
Thanks!
3/22/2018
James K. VERIFIED CUSTOMER
Prompt & reliable service. Great customer relation by the staff. Oh yeah thanks for the free coffee while waiting
3/22/2018
Stephen K. VERIFIED CUSTOMER
Way to go Rick. In and out. as anticipated - helped findi outstanding maintenance needed. Great record tracking. Best surprise is NO surprise. Thanks for a smooth operation, as usual!
3/22/2018
Michael S. VERIFIED CUSTOMER
He was very personable and very helpful. He did everything he needed to do to take very good care of me.
3/22/2018
Aileen F. VERIFIED CUSTOMER
I was called and told the license plates were in but no one could find it. Hope it has not been lost
3/22/2018
Wendy O. VERIFIED CUSTOMER
Best service manager ever!
3/22/2018
Kristine D. VERIFIED CUSTOMER
Aaron was kind and understanding of our situation. For that, I appreciate him! Well done, Toyota!!!
3/22/2018
Debra S. VERIFIED CUSTOMER
Aaron is a first rate service advisor! He always remembers us and our cars plus offers smart suggestions. Heartland is very lucky to have such a fabulous employee. Thanks Aaron Smith!
3/22/2018
Edward D. VERIFIED CUSTOMER
Ms Dunn was very professional and a pleasure to have as my service contact at HeartLand Toyota.