He was very good about keeping me informed if there were things needed besides the basic oil change.
3/8/2018
Valerie D. VERIFIED CUSTOMER
Aaron is TOP NOTCH! His great customer service and honesty is what keeps me coming back time after time. I've dealt with other service advisors and was very disappointed. Aaron is the ONLY advisor I deal with now.
3/8/2018
Conner M. VERIFIED CUSTOMER
Dustin knew that my cashflow wasnt great and that the part i needed replaced was expensive. We worked together to find a price that worked for me and i appriciated that.
3/8/2018
Brian R. VERIFIED CUSTOMER
Excellent
3/8/2018
Sandee M. VERIFIED CUSTOMER
Everything was great. My car was taking care Promptly.
3/8/2018
Phillip W. VERIFIED CUSTOMER
Richard has done a superb job on getting the right work done on my Avalon. I am very satisfied, way more than that. My car handles great. New leather on the steering wheel is great.also thanks to the service mgr.scott.
3/8/2018
Jackson M. VERIFIED CUSTOMER
Mrs Dunn was very courteous and competent.
3/7/2018
Lesley R. VERIFIED CUSTOMER
Terry was great.. Good Customer Svc & friendly..
3/7/2018
Phil E. VERIFIED CUSTOMER
Thank you!
3/7/2018
Paul S. VERIFIED CUSTOMER
Rick was outstanding with his service. Finished in a timely manor and handled Everything in a professional manor
3/7/2018
Jill H. VERIFIED CUSTOMER
Nina is very informative and efficient. Thank you
3/7/2018
Patricia S. VERIFIED CUSTOMER
I have always been well-treated by your staff; from the young men who greet me at the entrance, to those employees I encounter inside.
I did, however, have a facility concern which I detailed in the earlier survey.
3/7/2018
Shawn B. VERIFIED CUSTOMER
I had my routine oil change scheduled and arrived early then the set time. I was greeted by Mr Larsen amd to my amazement is an assistant manager. I can not write in words what and how Mr Larsen made me feel totally professional and extremely courteous!! I had a small misunderstanding on my last appointment and the service I received this time guarantees that all my maintanence needs will be handled by Heartland. In the event I am in the market for another vehicle Heartland will most definitely be the first place I go thank you very much Mr Larsen!!!! If any other questions at desired pls feel free to contact me. VR Shawn B
3/7/2018
Craig H. VERIFIED CUSTOMER
Rick has helped me out many times and is very knowledgeable
3/7/2018
Shawn D. VERIFIED CUSTOMER
The Service Department Heartland Toyota does an excellent job of taking care of my vehicles. I've been having my autos/trucks/SUVs serviced at Heartland since 2001, including my vehicles that aren't Toyotas. I trust Heartland to provide me with outstanding service.
3/7/2018
Denise B. VERIFIED CUSTOMER
Rick is terrific. He is helpful, friendly and professional. Overall, a great person to work with. Thanks for asking!
3/7/2018
Jill A. VERIFIED CUSTOMER
Very nice to work with. Dustin kept us up to date with the work being done.
3/6/2018
Marty M. VERIFIED CUSTOMER
Dustin was awesome and he got me in and out quickly.
3/6/2018
David S. VERIFIED CUSTOMER
Terry was great give that man a raise he seemed to be the only one busting his hump.
Thank you Terry.