Heartland Toyota Auto Repair Service

Aaron is always nice and pleasant to work with! He was quick but thorough. Gave me a rundown of my car and alerted me to things I may want to look at for my next service!

Excellent and timely repair, thank you. Dustin was professional and courteous.

Very helpful and professional from the meeting outside until finished, which was earlier than it was projected! A great all around experience.

I enjoy taking my car here and its the only place i trust. Every time Nina has helped me its been a great experience. She always is correct on times as well as gives me all my options without pushing which i like. I will continue to take my car here because of the service i receive. Thank you.

He did an excellent job. I am very happy with the service. Of course its a toyota....and that's my second home

Thank you

Friendly service!

Nina was Very helpful. She provided a high level of customer service with a great attitude. She greeted me as soon as I arrived and followed up on a recall repair for me immediately. Thank you, Gary

I was very well taken care of by all the people at Heartland Toyota. Thank you!

Great customer service, as always! Thank you

Thanks for the explanation of the problem. Always treated like family

Good Job you got the car fixed thanks!

Excellent, Ms. Brenda Dunn is very courteous and helpful.

Fast, friendly and informative service.

When your agent spoke with me about the weak/loose hose clamps on my Camry's power steering fluid container, she made it sound like you guys were going to just replace the hose clamps FOR FREE. I didn't realize that I was actually charged $60.00 for that until I came home and went through my bill. I called Ms. Nina Shaw and asked about it, and she said the hose clamp was free, but they had to charge me for a half hour labor for replacing them. Well, that part was not specified or elaborated for me. That half hour labor to replace the hose clamps cost me $60.00. Had I known it was going to be that much, I would've waited until I got home and done it myself. I have numerous different size hose clamps at my house designed for that use. I've been taking ALL MY TOYOTA VEHICLES to your shop for years since 2003, and I've been pretty much just taking your service agents' words whenever they tell me issues with my vehicles. I'm done with that, next time I bring in my vehicle for a service and your agent tells me there's something else wrong, I will demand pictures. I don't think that would be a problem since most cellphones these days are equipped with a camera. Needless to say your agents need to do a better job explaining things to the customers.

Great service and Nina was terrific

S

I appreciate the thorough inspection by the mechanics and how Nina conveyed the details of the necessary repairs. Thank you very much Heartland Toyota!

Terry did a super good job for us. Thanks Terry.

prompt courtious service.