Explained what was to be done and what asked for questions or concerns. Gave good estimate and time for service.
1/15/2021
Gayle R. VERIFIED CUSTOMER
Dustin always makes me feel special and a valued customer. What more can I ask for?
1/15/2021
Vivian G. VERIFIED CUSTOMER
Excellent experience as usual. Toyota has taken care of my family for years now. I look forward to going to this new Toyota dealership now that I’ve moved to WA.
1/15/2021
Rachel H. VERIFIED CUSTOMER
Laundry list of disappointing reasons.
1/15/2021
Karen M. VERIFIED CUSTOMER
Patrick was very personable and did a great job!
1/14/2021
Natalie K. VERIFIED CUSTOMER
This was my first service since I purchase the car from you guys. I had someone else take the car in for me since my child is homeschooling currently. To my surprise they had to PAY money out of pocket EVEN though I was told this was going to be a free FIRST service check.. Also, I was told they were uncomfortably pressured into scheduling a follow up appointment. This experience has put a sour taste in my mouth knowing that I didn’t receive the proper protocol I was promised nor the proper customer service. Thumbs down .. From now on I shall take my business elsewhere.
1/14/2021
Daniel W. VERIFIED CUSTOMER
Always a quick and easy process getting service. Everyone is always polite and professional.
1/14/2021
Adele H. VERIFIED CUSTOMER
They did what I asked.
1/14/2021
Jaquelin M. VERIFIED CUSTOMER
Chet was great
1/14/2021
Ling W. VERIFIED CUSTOMER
Great guy and very nice to work with..
Highly recommend ??????????
1/14/2021
Quillan D. VERIFIED CUSTOMER
Thank you for the awesome service!!
1/14/2021
Brian O. VERIFIED CUSTOMER
Brie was very professional and patient with me even when I had difficulty explaining to her which tire censor warning light was Being triggered. Also explained in detail which services were being rendered. Thank you.
1/14/2021
David R. VERIFIED CUSTOMER
I have a dash light came on after driving 10 miles.
I’m bringing it back tomorrow.
1/14/2021
Wendy W. VERIFIED CUSTOMER
He updated me when the service went longer than expected. Very friendly & professional.
1/14/2021
Michael V. VERIFIED CUSTOMER
Breanna provided a completely different experience than my last visit. She restored my confidence in Heartland. If service had gone like last time, I would have looked for a new service provider. She saved you a customer.
1/14/2021
Scarlett R. VERIFIED CUSTOMER
I had a flawless experience from start to finish. Thank you, Michael, for your professionalism.
1/14/2021
James B. VERIFIED CUSTOMER
Great experience. Had a flat right by the dealership. New tire and away I went. Very pleased.