Chet was great! He got me out in less than an hour as I had to rush home for a delivery...thank you!
Always great service at Toyota!
12/9/2020
William S. VERIFIED CUSTOMER
Always a pleasure doing business with you and your service representatives. Quick, easy, efficient check in and check out. Thank you.
12/9/2020
Robert H. VERIFIED CUSTOMER
As always, Chester was thorough, knowledgeable, professional, and friendly. We would never buy a new car or service our cars anywhere but “the Hill”.
12/9/2020
Dorothy S. VERIFIED CUSTOMER
Alicia took very good care of us. Your dealership is trust worthy.
12/9/2020
Robert B. VERIFIED CUSTOMER
Explained well, straightforward, helpful re future service.
12/9/2020
Toni J. VERIFIED CUSTOMER
Very helpful, polite. Great experience over all.
12/9/2020
Michael M. VERIFIED CUSTOMER
Great service
12/9/2020
Steven P. VERIFIED CUSTOMER
Austin is friendly and helpful!
12/9/2020
Katherine T. VERIFIED CUSTOMER
Mike was professional and customer focused from start to finish on my first visit to your service department.
12/9/2020
Robert Y. VERIFIED CUSTOMER
My daughters car lights were turned off from auto during the service and not turned back on. She was not aware of that for a number of miles from the dealership which was a significant safety concern from my standpoint
12/9/2020
Izac V. VERIFIED CUSTOMER
Great experience for my first encounter with the service team.
12/9/2020
Terrance T. VERIFIED CUSTOMER
Called your service department to get options for continuing service for my Prius. Alicia explained options and answered my questions so it was easy to choose. Thanks for your help.
12/8/2020
Elizabeth M. VERIFIED CUSTOMER
Service lacks quality
12/8/2020
Barbara H. VERIFIED CUSTOMER
Scott was very helpful. I was not satisfied until he helped me.
Thankyou Scott
12/8/2020
Todd . VERIFIED CUSTOMER
Austin was professional. I thought the service pricing was high for changing spark plugs, though.
12/8/2020
Hunter S. VERIFIED CUSTOMER
My main reason for scheduling an appointment with your dealership was for my vehicles routine MAINTENANCE. In addition to that were some recall issues with repositioning the projector lights underneath the side mirrors that came factory with the brand new vehicle. Which all your technicians thought was aftermarket and not under warranty. However, i had to explain several times that these projector lights needed to be repositioned after toyota of renton replaced after a recall was issued. But i wasted my time by not getting even a simple maintenance done in the vehicle. This is the second time i bring my car in for a MAINTENANCE and it gets ignored. The technicians should have seen themselves when they started my vehicle "MAINTENANCE REQUIRED" is displayed right in front of them. Ridiculous service. Now I have to take time out of my schedule AGAIN to make another appointment.
12/8/2020
Debra M. VERIFIED CUSTOMER
Just wanted to thank you for great service
12/8/2020
Joe W. VERIFIED CUSTOMER
Today was an unexpected emergency for which Scott provided calm and an expedient solution. In the time of COVID for 70+ people with underlying conditions it’s scary. Scott got us in and out with a new car battery that will keep us in our dependable Toyota for many more miles. We know we can count on Toyota but it is Scott and our confidence in him that seals the deal on quality of service. Thank you!
12/8/2020
Terri A. VERIFIED CUSTOMER
I just bought an oil change coupon book.
12/6/2020
Diane F. VERIFIED CUSTOMER
Matt was helpful and updated me on when the work would be done. Very courteous.