Big Thank You to Ryan for understanding our needs and making sure we were without our FJ for a very minimal time.
11/24/2020
Debbie W. VERIFIED CUSTOMER
She was friendly and professional. She provided me with additional information regarding maintenance coverage on my vehicle that I was not aware of!.
11/24/2020
Leslie B. VERIFIED CUSTOMER
She was extremely helpful and informative. A+
11/23/2020
Micheal M. VERIFIED CUSTOMER
Dustin went above and beyond to help.
11/23/2020
Jackson M. VERIFIED CUSTOMER
Ryan Horn was very competent and courteous in supervising the service to my car. I am grateful.
Jack McDaniel
11/22/2020
Matthew M. VERIFIED CUSTOMER
Went quick, very happy.
11/22/2020
Bethany E. VERIFIED CUSTOMER
Very professional and prompt. The service department was amazing. I will always come back to Dustin and his team.
Respectfully,
Bethany E
11/22/2020
Rodolfo S. VERIFIED CUSTOMER
No comments
11/22/2020
Suzanne S. VERIFIED CUSTOMER
Austin is really great. He knows me and he knows my car and gives excellent customer service. I always feel well taken care of.
11/22/2020
Andreas S. VERIFIED CUSTOMER
Good job
11/22/2020
Valentina D. VERIFIED CUSTOMER
Alicia Estrada was professional and kind. This, however, was the 3rd time an attempt to correct the tire pressure indicator system-don’t know yet if corrected.
11/22/2020
Matilda J. VERIFIED CUSTOMER
Austin provided excellent customer service. He dealt with my frustrations calmly & kindly. He addressed all of my concerns & the work was completed in a timely manner. Austin will be my preferred service representative when bringing my car in for service. I will request him to have my car serviced. - Matilda J
11/22/2020
Nancy J. VERIFIED CUSTOMER
Great as usual.
11/22/2020
Alynne G. VERIFIED CUSTOMER
Loved getting the updates through texts!
11/22/2020
Robin H. VERIFIED CUSTOMER
Matt kept me informed on status of my truck! Let me know that the cabin filter needed to be changed an that some critters had camped in it. Advised me of a fix, so I can consider it next time in. Matt was so professional beyond my expectations! Great addition!
11/21/2020
Heather R. VERIFIED CUSTOMER
Please make sure all new employees know about discounts that can be applied at time of check out. IE Military discount.
11/21/2020
Timothy M. VERIFIED CUSTOMER
It was good Expensive
11/21/2020
Tracy C. VERIFIED CUSTOMER
Just once I would like my vehicle completed on time. There is no reason an oil change and tire rotation should take almost two hours. Every time I have waited for service to be completed, it has been delivered late. No issue with customer service - everyone is pleasant to work with - but this is unacceptable on a continuing basis.
11/21/2020
Edwin S. VERIFIED CUSTOMER
She was very good and the service was quick as usual.
11/21/2020
Diane L. VERIFIED CUSTOMER
Too many people in the building. Why is the occupancy not limited? I felt there was a o safe space inside. I stayed outside mist of the time, it was cold and awful. Why don't you have a safe space to wait. Hint: an area where most have their masks off to drink coffee inside is not safe. Also, I came to get the oil changed in my car, hopefully with the least in person contact as possible. I do not want to be e "introduced" to a salesperson. Ridiculous.