Matt was PHENOMENAL! Great service and care. Made me feel welcome and kept me informed!
11/21/2020
Rheannon A. VERIFIED CUSTOMER
Couldn’t find out why my car shakes and squeaks still
11/21/2020
Brian B. VERIFIED CUSTOMER
Thank you.
11/20/2020
Sean B. VERIFIED CUSTOMER
Really would have liked to see things being wiped down. In try he 3 hours I sat there not once did I see surface area’s that where touched over, and over sanitized once, seems there would be some COVID precautions. This was in the lounge, TV, coffee, water cooler area. Where the majority of the customers, and employees are frequently using .
11/20/2020
Patricia S. VERIFIED CUSTOMER
Appreciate the customer service!
11/20/2020
Mark J. VERIFIED CUSTOMER
Breanna was cheerful, fast and got my service done 10 minutes early! Great employee, give her a raise!
11/20/2020
Elizabeth F. VERIFIED CUSTOMER
Mr. Beeson always takes good care of me and the car. Always seems to regret giving me bad news. You'll never find better customer service from anyone other than Mr. Beeson.
11/20/2020
Arla E. VERIFIED CUSTOMER
I trust Heartland and Mike is a great service advisor
11/20/2020
Lawrence P. VERIFIED CUSTOMER
Easy and hassle free
11/20/2020
Cloantha . VERIFIED CUSTOMER
Thank you fir making the cuatomer traffic flow at the check in more clear. Alicia was excellent - great customer service skills & communication
11/20/2020
Michael R. VERIFIED CUSTOMER
Brianna was one of the best service personnel we’ve had in sometime. Very satisfied
11/20/2020
Bradley W. VERIFIED CUSTOMER
Very smooth process
11/20/2020
Elizabeth H. VERIFIED CUSTOMER
Very patient
11/20/2020
Joanna P. VERIFIED CUSTOMER
Bre was courteous and helpful and a pleasure to work with. She lined me up with a salesperson while I waited for my safety recall service and diagnostic work, and made sure I understood the service report. Excellent addition to your staff.
11/20/2020
Duane B. VERIFIED CUSTOMER
Ryan was pleasant, accommodating, and he explained everything thoroughly.
11/20/2020
Nancy B. VERIFIED CUSTOMER
I was completely satisfied. Thanks.
Nancy
11/20/2020
Karen S. VERIFIED CUSTOMER
Austin went above and beyond to help. Super
Nice guy.
11/19/2020
Jane M. VERIFIED CUSTOMER
Main reason for bringing car I was due to light showing that the passenger airbag light stating said airbag was not on. That light came back on before car got home. Was also told by Lexus dealers that records were also transferred to Lexus would get records automatically and now am told that is not true. Now you tell me I have to bring car back in and pay another charge regarding the light. I just wanted the truth and guess I need to just take to Lexus and pay them for the same thing I just yesterday paid you for. Not happy
11/19/2020
Laura H. VERIFIED CUSTOMER
He was polite, nice and professional
11/19/2020
Edward F. VERIFIED CUSTOMER
Paul did a really nice job and provided outstanding service.