They were done in the time they quoted. We visited with another customer which made our time there seem to go buy quickly.
10/31/2019
Natanael H. VERIFIED CUSTOMER
Zach did great
10/31/2019
Kristen H. VERIFIED CUSTOMER
Aaron was great the whole way through. Addressed our concerns and made the experience a great one!
10/31/2019
Dennis D. VERIFIED CUSTOMER
Aaron was great!
10/31/2019
George Z. VERIFIED CUSTOMER
Good job
10/30/2019
Darin V. VERIFIED CUSTOMER
Patrick Duncan was great. Very customer conscious.
10/30/2019
Teresita N. VERIFIED CUSTOMER
Thank you!
10/30/2019
Mark G. VERIFIED CUSTOMER
West Hills CJDR has exceeded our expectations since we bought our Jeep. Looking forward to the expected purchase of a new Wrangler Unlimited Rubicon!
10/30/2019
Morgan B. VERIFIED CUSTOMER
Everything seems to be a little too rushed which makes details get overlooked. I had an appointment far in advance so my mirror should have been ready and waiting to go but they had to spend time locating it. Afterward they did not take the time to see if my traction control needed to be recalibrated which was known to be a possible issue so I had to wait additional time for that to be done. These are not the worst possible issues but it just seems unnecessary and I'm otherwise satisfied with the service and people helping me.
10/30/2019
Hope S. VERIFIED CUSTOMER
It goes back on a flatbed tow truck tomorrow. .....
10/30/2019
Judy Q. VERIFIED CUSTOMER
I appreciate your understanding when it comes to the concerns I have for my SUV. The service representative was professional and a nice person to speak with.
10/29/2019
Gage L. VERIFIED CUSTOMER
It didn't look like they fixed the window at all. It felt like the service team was rushed and were just trying to push out customers like it was a fast food restaurant instead of taking the time to talk to individuals they were more focused on the walk in customers. I didn't have the opportunity to voice my concerns because I was had my baby there for an appointment that I was told would only take 45min to an hour which was easily double that. I felt like I was pushed out the door instead of appreciated for my business. Thanks for listening.
10/29/2019
Dina C. VERIFIED CUSTOMER
He was efficient and manner full. Zach had finished my vehicle in a timely mannered.
10/29/2019
Mike M. VERIFIED CUSTOMER
Aaron and Ryan were great as was the gentleman that checked me in. Thanks !
10/29/2019
Elgin B. VERIFIED CUSTOMER
Very good service from Patrick Duncan.
10/29/2019
Seth H. VERIFIED CUSTOMER
He was professional and friendly.
10/28/2019
Doneal P. VERIFIED CUSTOMER
He - Patrick was better thN expected and charming as well. He knew his stuff and went the extra mile to make sure everything was ship shape. I want to thank him and your company
10/28/2019
Gina H. VERIFIED CUSTOMER
The original estimate I was given was $135. By the time they were done..,$1720. I’m sure your Service Mgr was happy with kind of bump up! Me? Not so much. In addition they didn’t fully fix what I came in for!!’ First time I have ever felt robbed by this dealership.