I had asked for them to mount my front license plate, that request never even made it on the paperwork. Found out that a mount needs to be ordered anyway, and the salesman should've done that for me...
8/8/2019
Julie S. VERIFIED CUSTOMER
I expected more at my visit today then what was provided. The service representative was confused on why I was scheduled an oil change at 3000 miles, when that was set by a Jeep employee for my first appointment for the brand new car per the warranty requirements. My concerns with my brand new vehicle were not addressed nor did they make me feel like I was a valued customer. I am disappointed at the level of expertise the representative provided.
8/8/2019
Charles B. VERIFIED CUSTOMER
Krys is the best service advisor I have ever worked with.
8/8/2019
Elizabeth S. VERIFIED CUSTOMER
The employees need to be more familiar with the process of getting claims processed and fixed through roadVantage.
8/7/2019
James M. VERIFIED CUSTOMER
Zach was very professional in keeping me informed either by email or in person about the status of my Jeep Wrangler
8/7/2019
Douglas B. VERIFIED CUSTOMER
Paul is totally awesome
8/6/2019
Michelle G. VERIFIED CUSTOMER
Great service and got me back to work on time! Thanks!
8/6/2019
Bruce W. VERIFIED CUSTOMER
Great job keeping me informed
8/6/2019
Katherine G. VERIFIED CUSTOMER
You have an awesome staff
8/6/2019
Carrie E. VERIFIED CUSTOMER
Everyone kept me really informed every step of the way. Garrett was really friendly and answered my questions when I dropped off my truck. Thanks so much to my technician!
8/6/2019
Richard R. VERIFIED CUSTOMER
The service rendered by Garrett Labelle was superb.
Thanks.
8/6/2019
Elizabeth C. VERIFIED CUSTOMER
Very polite and helpful. I didn’t get my radio/Bluetooth resolved so that was disappointing so I think I have to make another appointment as I did not get an answer.
Thanks for working on my car today.
8/6/2019
Paul H. VERIFIED CUSTOMER
I am very upset with you guys. You got grease all over my head liner I expect you to take care of it
8/5/2019
Benjamin S. VERIFIED CUSTOMER
My MPH WAS CHANGED TP KPH, every feature on my seat was changed and the car had a new top speed marked on it. Why would I return?
8/5/2019
Robert P. VERIFIED CUSTOMER
Kristyn Giles was very professional and accommodating,did not like the price of the oil change. Thanks
8/5/2019
Kerry T. VERIFIED CUSTOMER
Patrick was amazing, listened, called when he said he would, answered all my questions. He also got me in very quickly. I was impressed with the service.
8/4/2019
Jessica W. VERIFIED CUSTOMER
They were unable to determine what was wrong with the sound system to fix it. I have brought it in multiple time for the same issues with no resolution. It’s extremely frustration, especially being on a BRAND NEW 2019 vehicle!!
8/3/2019
Evan F. VERIFIED CUSTOMER
First my key FOB worked fine when we dropped off the car. The when we picked it up it wasn’t ( I think it was Chrissy who helped my wife) she said it wasn’t working and to call if there was a continued problem with it. 2nd we have a large scratch down the passenger side of the car that was NOT there. My wife noticed it immediately when picking up the vehicle and sent me a pic of it.