I think it should be explained how much time to expect for car to be serviced at time of appointment, if it’s going to be more than an hour wait.
5/22/2019
Matt M. VERIFIED CUSTOMER
Tough recall and hope it works! West Hills is Great!!
5/22/2019
Sidney J. VERIFIED CUSTOMER
Thanks for alerting me to the necessary repairs, and for a job well done.
5/22/2019
Benjamin K. VERIFIED CUSTOMER
Dave was very pleasant to work with.
5/21/2019
Matthew H. VERIFIED CUSTOMER
He did a great job! Thank you
5/21/2019
Melissa P. VERIFIED CUSTOMER
Zach communicated effectively and quickly with detailed updates. He arranged our rental and ensured it was extended for us when repairs were delayed for parts. Outstanding service.
5/20/2019
Derek W. VERIFIED CUSTOMER
Everything was amazing! Thank you.
5/20/2019
Tommy T. VERIFIED CUSTOMER
David was very kind and courteous and helpful to get the oil change done on my vehicle and was very quick with the service as well I was very much appreciated. Thank You West Hill Dodge
Tommy T
5/20/2019
Sheniqie T. VERIFIED CUSTOMER
Totally dissatisfied with the outcome with this location service.
5/20/2019
Andy B. VERIFIED CUSTOMER
Work was done fine. I watched an employee drive my vehicle over the curb when it was brought back out at the end.
5/19/2019
Robin Z. VERIFIED CUSTOMER
David greated me quickly, called me by my name, was very quick and professional and got me in and out faster than anticipated. Thanks!!
5/19/2019
Howard . VERIFIED CUSTOMER
Everything Garrett told me was done as he said it would be. I will be back and if I decide to buy another vehicle I will come see you first. Completely satisfied
Howard
5/19/2019
Michael T. VERIFIED CUSTOMER
Could not find a place to park. It appeared to be too many cars in the lot. If I would have been going in for parts I wouldn't have been able to.
5/18/2019
Craig A. VERIFIED CUSTOMER
I received my car back with a broken windshield this afternoon, and told someone would call me back today. My husband talked to James the service manager while picking up the car and told him about it. Upon the car arriving home, I seen the window and called Zac Reed in service immediately, I was told I would be called right back, and he verified my phone number with me. At 6pm I text Zac Reed in service on his cel number to ask if he was still calling me back. He assured me he was, I was not forgotten. Well either I was forgotten, or ignored. My car is still not fixed, they could not find out what was wrong with it after having it over a week, and now it is returned with damage to the windshield, and not even addressed like it is a concern to anyone. I am paying a lot of money for this car, it is a huge concern to me. This is my baby. I want this addressed ASAP please and thank you. Coni Atwood ****-****-xxxx
5/18/2019
Mitchell H. VERIFIED CUSTOMER
Managed a confusion about appointment scope seamlessly. Very happy with the outcome.
5/18/2019
Susan S. VERIFIED CUSTOMER
We always get great service from the service department.
5/18/2019
Floyd A. VERIFIED CUSTOMER
Everything was perfect. In and out in about an hour. Great service.
5/17/2019
Travis M. VERIFIED CUSTOMER
Service was done in less time than estimated
5/17/2019
Leah H. VERIFIED CUSTOMER
Krys was so helpful and pleasant and took even my work schedule into consideration! (Work nights, sleep days). She was such a pleasure and I will be calling her direct line to schedule in the future.