Staff was polite and helpful with everything that I needed
5/17/2019
Marites S. VERIFIED CUSTOMER
Thanks for the service kristyn. Giles super awesome
5/16/2019
Sumner B. VERIFIED CUSTOMER
Great service expertise and help. Thanks!
5/16/2019
Steven S. VERIFIED CUSTOMER
David was kind, patient and took the time to explain all my options. David has provided services for me in the past and has always been professional and helpful.
5/16/2019
Wayne C. VERIFIED CUSTOMER
Courteous, knowledgeable, and valued the customer's time.
5/16/2019
Estephanie G. VERIFIED CUSTOMER
The service was great and super fast! Thank you!
5/16/2019
Robert P. VERIFIED CUSTOMER
Thank you
5/16/2019
Isaac H. VERIFIED CUSTOMER
Kristyn was very friendly, informative and helpful. I felt like she had our best interest at heart.
5/16/2019
Jim O. VERIFIED CUSTOMER
I didn't receive any receipt or warranty info on the new tires I purchased. I paid for the tires previous to getting them mounted and balanced. Maybe that was the reason for the oversight.
5/15/2019
Linda R. VERIFIED CUSTOMER
Kristyn was so helpful and very polite. Text message were the best to keep in contact. I’m the happiest I have ever been with West Hills.
5/15/2019
Benjamin B. VERIFIED CUSTOMER
Thank you!!
5/15/2019
Tai Y. VERIFIED CUSTOMER
A quoted 2.5 hour repair took 5 days. Although I appreciate the thoroughness in the repair, the communication was severely lacking. For every update, I had to call and find out what was happening. The first day (friday), I dropped the vehicle off at 730 and was told it would be done by end of day. At 530pm, I called because I had not heard anything and was informed equipment broke down and the repair would not be completed. That's fine but it would have been nice if someone called to let me know. Saturday I had to call 2 times to find out what was happening and again Monday at 2pm before I was finally told the vehicle would be ready Tuesday. Tuesday, once the vehicle was ready, was the first time anyone voluntarily called me to give an update. Following that my bill was $34 higher than it should have been and I had to question this in order to pay the correct amount I was quoted. I've had good service here in the past but this time was far from great. Communication is key and it severely lacked.
5/15/2019
Catherine D. VERIFIED CUSTOMER
Very help
5/14/2019
Jeremy J. VERIFIED CUSTOMER
Zac was very helpful and answered all of my questions
5/14/2019
Michelle H. VERIFIED CUSTOMER
Always a pleasure to get my car serviced here.
5/14/2019
Eugene T. VERIFIED CUSTOMER
Thank you for your courteous service.
5/13/2019
Laurie N. VERIFIED CUSTOMER
Excellent services
5/12/2019
Jacob F. VERIFIED CUSTOMER
The man in service that took care of me for my oil change what is the definition of a man he is all that is man thank you sir it was a great experience.
5/12/2019
Vince L. VERIFIED CUSTOMER
I was very happy with Kristyn. I look forward to working with her in the future
5/12/2019
Frank J. VERIFIED CUSTOMER
As always Kristyn and crew Are very polite and knowledgeable , there also eager to help with all situations very much appreciate it thank you.