Kristyn went above and beyond to solve my problem she was empathetic and worked with her team to help me get my vehicles fixed on a tight timeline. Thank you to the whole team for working with me.
5/11/2019
Steven L. VERIFIED CUSTOMER
Patrick embodies customer service as a whole from start to finish. I was informed with every step along the way and felt comfortable with every detail
5/11/2019
Ramon P. VERIFIED CUSTOMER
Great job & customer service
5/10/2019
Diane G. VERIFIED CUSTOMER
Thank You
5/10/2019
Allan G. VERIFIED CUSTOMER
Thank you for your consistent and outstanding customer service!!!
5/10/2019
John L. VERIFIED CUSTOMER
The service manager got my truck Through the service work which was fuel filters oil change air filter transmission service was a surprise super speedI I really appreciate getting my truck done so fast I drive for a living so getting it done quickly but I can get back on the road quickly thank you so much
5/10/2019
Jennifer H. VERIFIED CUSTOMER
Slow
5/10/2019
William S. VERIFIED CUSTOMER
As always a great job!!
5/10/2019
Donna T. VERIFIED CUSTOMER
I was amazed at the customer service by This gentleman at West Hills. It was 100 % compared to other dealership maintenance in the area. Thank you so much!
5/9/2019
Steve J. VERIFIED CUSTOMER
Thanks. 5 recalls however are getting to be annoying
5/9/2019
Monica B. VERIFIED CUSTOMER
Thank you again for the great service!
Much appreciated!
5/9/2019
Alexander H. VERIFIED CUSTOMER
Outstanding service ! Thank you.
5/9/2019
William W. VERIFIED CUSTOMER
Service was quick and excellent as always, that is why I only use your service.
5/9/2019
Nancy G. VERIFIED CUSTOMER
Great service as usual. Thanks
5/9/2019
Marlin S. VERIFIED CUSTOMER
David was very helpful...he was all by himself on a Sunday and was very honest about how long things might take...people were rude to him and he apologized and was honest about how long things might take...Wednesday my wife picked up my truck and their were 3 other people....1 was not doing anything....David was the only one to acknowledge my wife and take care of her. Kudos David
5/9/2019
Mark L. VERIFIED CUSTOMER
The cost of replacing the fuel filters after only 14.000 miles was extremely high. Also that the hood had not been closed and could have popped up while driving down the freeway. This is the second time that something wasn’t done correctly. The first was after the oil change resulted in an oil leak and follow on service to correct.
5/9/2019
Trevor W. VERIFIED CUSTOMER
The service was fine, but the customer experience could be improved with sufficient parking. Other cars had to be moved both dropping off and picking up my vehicle.
5/9/2019
Maria H. VERIFIED CUSTOMER
I have been getting my service with you guys and has always been satisfied. Yesterday, the service was quick. My only concern is that today, I noticed a grease stain on my visor, handle, and the ceiling of my vehicle. I will be calling the dealership to let them know.