Great on time service. Didn’t make promises that he knew he couldn’t keep
4/13/2019
Robert J. VERIFIED CUSTOMER
The service was very prompt and professional.
4/13/2019
Elizabeth B. VERIFIED CUSTOMER
Debris found in cabin filter makes no sense. Where did the pine cone debris come from ? Told the debris was picked up inside vehicle. Cabin filter showed like miniature pine cones. Engine filter may be not cabin filter.
Since purchased vehicle nothing but problems. Battery in less 24 hours of purchase. Brake issues in 5 months of purchase. Engine replacement after a year. Coolant issues with air conditioner at 19 months.
4/13/2019
Wayne C. VERIFIED CUSTOMER
Really liked the shuttle service they do a wonderful job and make it easier for customers to get in and out ...
4/12/2019
Fritz J. VERIFIED CUSTOMER
My vehicle was rendered UNSAFE!! by your staff. Exterior mirrors were rendered unusable. Both! The detent for proper alignment with the pivot base is 30 degrees forward of normal. Almost seems like vandalism! Expect contact and solution.
4/12/2019
John C. VERIFIED CUSTOMER
Kristyn was great. She was pleasant, helpful, and professional. My experience could not have been better.
4/12/2019
Barbara W. VERIFIED CUSTOMER
Great service and very pleasant staff.
4/12/2019
Bradford W. VERIFIED CUSTOMER
Kristen was awesome to deal with. Knowledgeable, very polite and helpful. Came to me with update on my service and scheduled me for a recall on my vehicle.
4/12/2019
Chuck L. VERIFIED CUSTOMER
It was a pleasure working with Patrick. Courteous and knowledgeable, “ i’ll be back “!
4/12/2019
**** M. VERIFIED CUSTOMER
Very thorough and professional. Never had bad service there.
4/12/2019
Michael S. VERIFIED CUSTOMER
Great customer service. Listened to my concerns and got it fixed.
4/12/2019
John K. VERIFIED CUSTOMER
Another great experience, thank you!
4/11/2019
Mary K. VERIFIED CUSTOMER
Kristyn was very helpful and kind and made sure that I was completely taken care of for my service the day of and made sure that I would have the rest of the work done by scheduling me in time, by for a necessary road trip "Move" for a family member at the end of the month. Its people like Kristyn that give the dealership a good reputation. Thanx Kristyn you made my day!
4/11/2019
Wendy W. VERIFIED CUSTOMER
Something is wrong with the brakes on passenger side. I'm having it towed in because it was smoking and I couldn't touch my rim on that side by the time I got home. It's late and people at Chico towing seem incompetent. Even when they called back she had our address wrong when I had given it to her st least twice. Probably going to get towed in sometime tomorrow (hopefully).
It better get fixed the right way...it has been a terrible inconvenience for me and I expect something in return for the hassel of this.
4/11/2019
Melissa D. VERIFIED CUSTOMER
They did my two recalls and were done in three hours. Thanks
4/11/2019
Duana D. VERIFIED CUSTOMER
I was very satisfied with Patrick's help in resolving the problem with my vehicle and questions regarding my extended warranty.
4/11/2019
Richard S. VERIFIED CUSTOMER
Patrick was very friendly and took care of me in a timely and answered any and all my questions.
Thank You Patrick
4/11/2019
Rosalie R. VERIFIED CUSTOMER
Kristyn was a pleasure to work with. Very customer friendly