James went above and beyond what the other 3 employees did and I appreciate that.
3/6/2019
Stacie H. VERIFIED CUSTOMER
She was wonderful
3/6/2019
Jacob A. VERIFIED CUSTOMER
I dropped off my truck on Monday evening 3/4/19 for its oil change on 3/5. When I entered the service dept. lobby, the service writers (younger guys) were goofing around and not focused on their job, customers, etc. Zach seemed bothered or irritated that he had to take down my info and take my keys (basically do his job). When I picked up my truck on 3/5 a different man (older man) helped me and he was a great deal better at his job. He was professional, walked out to my truck with me to make sure the floor mat and seat cover were removed, etc. I will ask for him again or someone else in the service dept. I would prefer not to deal with Zach and his attitude again.
3/6/2019
Thomas K. VERIFIED CUSTOMER
Very helpful very fast service
3/6/2019
Dave S. VERIFIED CUSTOMER
Maybe the 3rd time I've worked with Paul and all three times have been professional and helpful. Great experience!
3/6/2019
Cloise O. VERIFIED CUSTOMER
Please dont contact me
3/6/2019
Thomas D. VERIFIED CUSTOMER
He was very curtious and helpful.
3/5/2019
Stephen W. VERIFIED CUSTOMER
Excellent service. Took care of my outstanding recalls so I could cancel my follow-on appointment. Got me in and out fast!
3/5/2019
Susan C. VERIFIED CUSTOMER
Everything was great as always.
3/5/2019
John W. VERIFIED CUSTOMER
I challenged James somewhat aggressively regarding the price of a resistor replacement at $230. He was patient, respectful and kind.
3/5/2019
Kurt W. VERIFIED CUSTOMER
Very knowledgeable service department staff. Krys took great care of my truck for me. Thanks alot.
3/4/2019
Aleah A. VERIFIED CUSTOMER
Just always awesome
3/4/2019
Douglas T. VERIFIED CUSTOMER
Prompt, on time, and able to answer my questions. Great job.
3/4/2019
Jennifer N. VERIFIED CUSTOMER
It took a long time
An hour an 20 min for an oil change
3/3/2019
Brian M. VERIFIED CUSTOMER
Absolutely awesome! The miss was extremely polite and kept me updated on the progress of my pickup. She was also very knowledgeable and informative of what was happening.
3/3/2019
James P. VERIFIED CUSTOMER
Great experience, on time with no surprises
3/3/2019
Valerie H. VERIFIED CUSTOMER
Very nice to come to get oil changes and/or service! Krys is awesome!!
3/2/2019
Kevin M. VERIFIED CUSTOMER
Thanks for fixing my trunk...again. great customer service, but I just hope I never have this button break again. Paul Long is always very professional and helpful.
3/2/2019
Karly C. VERIFIED CUSTOMER
Tristan was great to work with. He kept me informed and answered all of my questions. I appreciate his high level of customer service.