Mr. Parsons was very helpful
and made sure we were satisfied
with the repairs to our Journey.
10/9/2018
Ray P. VERIFIED CUSTOMER
My representative Garrett did a great job of informing me every stop of the process. I really appreciate his help and the professionalism of the dealership i as a whole. I will feel comfortable taking my vehicle to this location in the future. Thank you!
10/8/2018
Leslie A. VERIFIED CUSTOMER
Krystin was very helpful, my car took longer than expected and it was more expensive than I expected, however; krystin was very helpful and accommodating. I was very impressed with her customer service. I was scheduled for two days and it ended up 3 days, she handel d everything great.
10/8/2018
Frank R. VERIFIED CUSTOMER
Thanks for the great service guys.
10/6/2018
Teresita N. VERIFIED CUSTOMER
Thank you!
10/6/2018
Deanna P. VERIFIED CUSTOMER
He was polite and professional.
10/6/2018
Patricia M. VERIFIED CUSTOMER
Courteous employees in the Service Center
10/6/2018
Katie M. VERIFIED CUSTOMER
When I got in my vehicle to drive off after my service it smelled so bad inside like someone leaked diesel in the cab of the truck. I got a head ache from it.
I suspect diesel got on the techs shoes and tracked inside to the drivers side floor mat. Maybe next time the service folks can be a bit more cleaner on my next visit.
10/6/2018
Joseph W. VERIFIED CUSTOMER
The technician performed a safety check neglected to find that the right passenger tail light was out and checked it off OK on all exterior lights. That is unacceptable and unprofessional.
10/5/2018
Raymond P. VERIFIED CUSTOMER
The light started coming back on after getting home. Still says the same thing. "Airbag system needs service"
10/5/2018
Thomas C. VERIFIED CUSTOMER
Excellent
10/5/2018
Corliss J. VERIFIED CUSTOMER
Ricky was professional and personable. I was pleased with my dealings with him, the wait time and my overall service.
10/5/2018
Michael C. VERIFIED CUSTOMER
Excellent service
My service advisor Paul is the best !
You r very fortunate to have him!
10/5/2018
William G. VERIFIED CUSTOMER
None
10/5/2018
Carl S. VERIFIED CUSTOMER
Great service! Mr. Cannon was very professional throughout the whole process and kept me up to date on everything with my vehicle. He even went out of his way to get me a quote on some body work. The technician that worked on my vehicle also did a great job. That persons craftsman ship is evident in the fact that all areas where he would’ve had to remove components to fix the issue were all put together perfectly and tightly just like new. Very pleased with my service from west hills.
10/4/2018
Thorsten B. VERIFIED CUSTOMER
Everything went perfectly
10/4/2018
Sandra R. VERIFIED CUSTOMER
Kristyn was very communitive and explained everything,from the time it would take for the back order and other recommedstions for my vehicle. She was nice to work with.
10/4/2018
Craig W. VERIFIED CUSTOMER
I was not happy at all with the added charges when I had my truck Key replaced on my service service call two weeks ago
10/4/2018
Bill B. VERIFIED CUSTOMER
Paul was great, everything done on time, liked the wipers getting changed, thanks!