John met me at the curb before I even walked into the building. Seemed eager to complete the recall on my Jeep Liberty.
9/26/2018
Aandrew W. VERIFIED CUSTOMER
I was sold services that was not requested nor consulted prior to being performed.
9/26/2018
Garrett L. VERIFIED CUSTOMER
Mr. Pasatiempo was an absolute delight! He is the pinnacle of customer service! Others could learn from his cheerful smile and his general demeanor. Thank you, Ricky! I recommend a big raise!
9/26/2018
Susan W. VERIFIED CUSTOMER
Issue was not resolved and I didn't get a call back as promised
9/26/2018
Robert D. VERIFIED CUSTOMER
John was great but latest map software was not installed and should have been. Also job was delayed because of other job. It took over two weeks to get an appointment not acceptable
9/25/2018
Brenda L. VERIFIED CUSTOMER
John went above and beyond to make sure the issues I had were handled in a timely fashion and the questions I had above accessories were answered. It was a pleasure to work with him and I hope to have him as my service advisor again with future visits.
9/25/2018
Poasa F. VERIFIED CUSTOMER
Courteous, friendly and professional all the way. Thank you John!
9/25/2018
Anthony A. VERIFIED CUSTOMER
My appointment was very good, I was happy to have my work done at your dealership.
9/24/2018
Kevin G. VERIFIED CUSTOMER
Good customer service.
9/24/2018
Nathan M. VERIFIED CUSTOMER
Quick, easy, painless, helpful.
9/24/2018
Kevin M. VERIFIED CUSTOMER
Very satisfied with are Challenger service, will definitely be coming back for more.
9/24/2018
Jack W. VERIFIED CUSTOMER
As always, another first class experience with West Hills Service Department!
9/24/2018
David H. VERIFIED CUSTOMER
Awesome experience, thank you.
9/24/2018
George V. VERIFIED CUSTOMER
I was early for my appointment. I was taken early.
Thank You
George V
9/23/2018
Ron R. VERIFIED CUSTOMER
Fast and courteous. Completed the recall on my truck in no time at all.
9/23/2018
Steve D. VERIFIED CUSTOMER
Best service department!
9/23/2018
Ernest W. VERIFIED CUSTOMER
Problem was not solved. Now have a 2012 Ram with 15,000 miles on it and cannot drive long distance because no one can say if safe to drive. Very frustated....
9/23/2018
Camellia M. VERIFIED CUSTOMER
I was texted, called and met in person with excellent service!
I got everything I asked for!
9/23/2018
Linda M. VERIFIED CUSTOMER
Garrett is great. He totally understands my problem. Thank you Garrett
9/23/2018
James C. VERIFIED CUSTOMER
No tire warranty info was available. One tire did not have a valve cap installed.