Lars was super friendly, very knowledgeable and got me in and out in under an hour. He showed me how dirty my air filter was and went through my inspection list with me. He has fantastic customer service. I will be requesting him again for my gonto person!
9/9/2018
John B. VERIFIED CUSTOMER
West Hill continues to provide excellent support as we work through various warranty issues with my Ram. Garret did a fine job of keeping me informed and I thank everyone for fitting my truck into your busy schedule
9/8/2018
Paul V. VERIFIED CUSTOMER
Thanks for makingg it easy to pick up my truck after hours!
9/7/2018
Patrick O. VERIFIED CUSTOMER
Lars was informative and didn’t try any pushy up-selling. ????????
9/7/2018
Bradford W. VERIFIED CUSTOMER
Paul does a fantastic job as service consultant. I always enjoy my time at Hazelwood Dodge. Everyone makes you feel pretty welcome. See you in 4000 miles.
9/7/2018
Bryan W. VERIFIED CUSTOMER
Garrett is amazing, kind and courteous! Always makes sure we are taken care of. Thank you Garrett! My 2017 journey thanks you too????
9/6/2018
Edward R. VERIFIED CUSTOMER
None
9/6/2018
Cecelia W. VERIFIED CUSTOMER
He was professional & helpful in keeping the cost down as much as was possible by using my reward points etc. He aided in making it a fairly smooth process in light of needing to keep the rental a few days due to working 3 days that are 17 hrs long for me & negated the option to picking up or dropping off my Jeep/the rental. Always great service with you all :).
9/6/2018
Roger S. VERIFIED CUSTOMER
My only issue is not with the local service, it’s with Dodge in general. I have a tail gate issue that is a Dodge known recall, but parts are not available to rectify the manufacturer defect. My shell hatch typically prevents the tail gate from inadvertently falling opening. If my shell hatch does not open, it means the tailgate has popped open and is an awareness to me for caution. Today that didn’t happen. I opened the shell canopy and without warning In the dark the tailgate fell open striking my left hip in a way that has strained an already injured lower back. This needs to be resolved. It’s a dangerous issue.
9/6/2018
Tamara H. VERIFIED CUSTOMER
Great service..Thank u
9/6/2018
Dennis M. VERIFIED CUSTOMER
Lars is always professional and on this visit went out of his way to get me an estimate on some future repair work.
9/6/2018
Sheryl H. VERIFIED CUSTOMER
The oil change and inspection was very fast, the employees were great to deal with, very satisfied.
9/6/2018
John B. VERIFIED CUSTOMER
Ricky worked hard to make sure all my concerns were addressed even though some “service” messages showed up after I made the appointment
9/5/2018
Donald S. VERIFIED CUSTOMER
The service was quick and very helpful. The tram work there is efficient. So I was in and out with no problems.
9/5/2018
Maria H. VERIFIED CUSTOMER
I went in to get my oil change and I was about 1 hour early from my scheduled appointment. Garrett was really friendly and ensured the service was quick as I requested. Thank you for an excellent customer service!
9/3/2018
Jeff F. VERIFIED CUSTOMER
Nothing to comment on. Good service.
9/3/2018
Maria R. VERIFIED CUSTOMER
Ricky was great! Super efficient and friendly. Thank you!
9/3/2018
Steven J. VERIFIED CUSTOMER
Mr. Cannon is a excellent service manager/representative!
9/2/2018
Mackenzie S. VERIFIED CUSTOMER
I got my car serviced and the price was absolutely outrageous. I will not be coming back anymore. Not only that, but when I was leaving I was told that everything else was fine, and then when I got home I looked at the papers, and more than one area of my car had been marked with the “needs immediate attention”. Having to pay $100 on an oil and filter change, and then not even be warned about my car, pretty poor service.