Your service department was quick and super friendly. They were able to help me with my scheduled services and a couple of extra requests. Thank you!
8/25/2018
Stuart K. VERIFIED CUSTOMER
Kristyn did a wonderful job. My only concern that will prevent me from returning is the cost of the service. The huge markup on the parts and oil.
8/25/2018
Vinton W. VERIFIED CUSTOMER
Great Job
8/24/2018
Katee B. VERIFIED CUSTOMER
Second time bringing in car for clicking sound in front end after having front axel seals done. Was told it was a rock in my tire this time but it’s still happening. Will be taking car to another shop for evaluation.
Also brought in car for abs dash light and tech was able to pull information with computer but was going to be charged $115 to tell me what it says. Will also be taking my car to another shop to have them read the code for free or less then your charge.
I will be doing research on what mechanics in the area do warranty work as I will not be returning to your service department as this is the third time I’ve received service that did not fix the problem.
8/24/2018
Richard B. VERIFIED CUSTOMER
Great service and prompt! Thanks for continuing to warn our loyalty.
8/24/2018
Richard C. VERIFIED CUSTOMER
Great service, thanks!
8/24/2018
Caleb M. VERIFIED CUSTOMER
Kristyn was very helpful after she got us all checked out of the dealership after the service appointment. She helped me all the way out to the car with my two little ones which is greatly appreciated and goes above and beyond my expectations of service. Thank you so much Kristyn!
8/24/2018
Gary P. VERIFIED CUSTOMER
Other than taking much longer than expected, all went well, the work was completed, and everyone was very friendly.
8/24/2018
William L. VERIFIED CUSTOMER
I received a text message from Mr Paul asking me if I had any questions or concerns. This was a first for me, and much appreciated. Kudos for this fine service.
8/24/2018
Shane Y. VERIFIED CUSTOMER
Excellent customer service by Garrett Labelle as always.
8/23/2018
John T. VERIFIED CUSTOMER
Recall work was completed quickly and a quick and thorough diagnosis of a squeak just resulted in a new belt. Thanks
8/23/2018
Timothy H. VERIFIED CUSTOMER
Paul wa professional, courteous, and informative.
8/23/2018
Andrew H. VERIFIED CUSTOMER
Truck was in for factory water pump replacement recall. Was supposed to be done by 1730 Wednesday aug 22. It is now 1922 and I have not received a call saying its complete.
I was needeing the vehicle tomorrow now I mist make alternate arrangemrns at the last minute.
8/23/2018
James D. VERIFIED CUSTOMER
Great
8/23/2018
Mary B. VERIFIED CUSTOMER
Jim has always been very helpful and courteous each time I come in, always going the extra mile.
8/23/2018
Doneal P. VERIFIED CUSTOMER
Lars is informed and flexible , pleasant and welcoming. He had the process completed ahead of time with excellent results. The project even though not very important was taken care of with kindness and professionalism.
I would like to thank him as a valuable knowledgeable diplomat of your company. Thanks again!
8/22/2018
Debra C. VERIFIED CUSTOMER
She was very helpful and friendly
8/22/2018
Robert A. VERIFIED CUSTOMER
Well-run, professional service felt.
8/22/2018
Sara A. VERIFIED CUSTOMER
He was extremely kind and courteous, and got me in and out with no issues and no hassles!
8/22/2018
Jari A. VERIFIED CUSTOMER
I was treated like a second class citizen. Days to return phone calls. Parts not ordered as promised. Stalls. Delays. Terrible service from Jim and Mike. Mike even blew me off and made Chris finish up my car after car being there three weeks nits still not done because both Jum and mike didn’t order the parts. Chris was wonderful she is the only person who was if any assistance. Apparently my car situation was too complicated for Jum and mike and they didn’t want to deal with it. The frosting on the cake? I wrote a polite email to Cody Edwards the GM asking for help over a week ago and HE NEVER REPLIED!! What a bunch of inconsiderate horrible employees and GM. I literally HATE taking my car here and dread the TERRIBLE service every time. Three weeks of not ordering parts. Not returning phone calls. Broken promises and mistreatment. What a joke this place is.