Search

Real Reviews from VERIFIED CUSTOMERS
Allan G. VERIFIED CUSTOMER
As usual, grest customer service!!! Thank you for scheduling me in for service at the last moment. Thanks Jim and Lars!!! Allen
8/7/2018
Shea H. VERIFIED CUSTOMER
Service was fast and friendly as always
8/7/2018
Doug C. VERIFIED CUSTOMER
Excellent service!!! I’ll only bring my Jeep to you guys
8/7/2018
Jeffrey V. VERIFIED CUSTOMER
Super friendly fast service! Jeep Dodge service associates are always great in my opinion!
8/7/2018
Richard M. VERIFIED CUSTOMER
10 out of 10
8/6/2018
Roger D. VERIFIED CUSTOMER
On the drive home to Sequim with the serviced vehicle there was a loss of radiator coolant that allowed the engine temp. to climb to dangerous levels. Upon shutdown on the highway and subsequent inspection coolant fluid was noticed dripping off the front differential that had blown back from the front of the engine block bottom end. Upon further inspection of a cold engine I've been able to determine that no leakage has occurred from the upper forward end of the engine nor from the bottom of the water pump shaft so I suspect it's either the lower hose (which West Hills put on new) or the Thermostat housing (which West Hills removed for the radiator flush). However, I've not been able to confirm either of these possibilities yet. In discussion with a West Hills service rep. on Saturday on how to proceed I've been directed to tow the vehicle to my nearest service center (Wilder in Port Angeles) for evaluation & cause determination for repair with coordination between the two dealerships if it's found that the cause is related to the recent West Hills servicing. Currently in speaking with Wilder they anticipate an opening in their service schedule over the next 10 working days but will try to fit the Jeep in for evaluation whenever they can. I'm anticipating to tow the vehicle in tomorrow (Monday, 6 Aug.) to begin the review process...…..
8/5/2018
Joe M. VERIFIED CUSTOMER
I asked for tire pressure to be checked. Supposed to be 39lbs. Two at 37. Others at 35 & 34.
8/5/2018
Laura E. VERIFIED CUSTOMER
Everyone was amazing! I loved both of my shuttle drivers and it was an all around great experience! Love the pay by phone option!!!
8/5/2018
Kevin L. VERIFIED CUSTOMER
I'll be back. Thanks!
8/5/2018
Matthew T. VERIFIED CUSTOMER
Good stuff , I was late and he was not rude or short with me , very professional , thanks Richard great job
8/5/2018
Eldon S. VERIFIED CUSTOMER
Paul has helped me on more than one occasion, and each and every time I am completely satisfied.
8/4/2018
Michael P. VERIFIED CUSTOMER
Fast, efficient service.
8/4/2018
Laura M. VERIFIED CUSTOMER
Very professional, caring, and got my service done lickety split!
8/4/2018
John H. VERIFIED CUSTOMER
I came in because I can not capture Freon from opening an AC system.
8/4/2018
Kristin B. VERIFIED CUSTOMER
Great attitude
8/3/2018
William L. VERIFIED CUSTOMER
Got me in on time, got the job done in a timely manner and got me out. I’m happy, Thank you!
8/3/2018
Mark C. VERIFIED CUSTOMER
Smooth courteous Check in and checkout. Professional service. Thank you!
8/3/2018
Brian B. VERIFIED CUSTOMER
I appreciated the customer service I received from Paul Long. He was very helpful and made my visit to West Hills a pleasurable experience.
8/3/2018
Justin K. VERIFIED CUSTOMER
Thank you for great service
8/3/2018
Catherine S. VERIFIED CUSTOMER
He was professional and swift.
8/3/2018