My first time dealing w your Dodge shop... Paul was polite and efficient .. he communicated well and kept me informed on the issues
Thank you
5/24/2018
Michael H. VERIFIED CUSTOMER
Great job thank you.
5/23/2018
Rachel B. VERIFIED CUSTOMER
Paul Long is the best!! So informative, helpful. Superior service all around that is quick and I appreciate the honesty!!
5/23/2018
John S. VERIFIED CUSTOMER
Good job
5/23/2018
Mary R. VERIFIED CUSTOMER
He greeted me when I walked in the door and was very pleasant. My Jeep was completed in the time he said it would be. He also went over the key points on the vehicle inspection. In the 2 1/2 years I’ve had the Jeep, it’s the first time this has ever happened. The other times I’ve come in for service, nobody has acknowledged that I’m there. All it takes is acknowledgment when a customer enters and a “Hello, we’ll be right with you.”
Keep Kyle, he’s good!
5/23/2018
Stephen B. VERIFIED CUSTOMER
I have been very unhappy with your service department in the past to the extent that I have consideredb getting my service dine in Tacoma. Much to surprise, this service was a complete turnaround. From the scheduler to Tyler to the service technician, everything could not have been better. I will be open to trying you forb service again in the future. Tyler was perfect.
5/22/2018
Richard M. VERIFIED CUSTOMER
Tyler is awesome and always looks out for us as customers.
5/22/2018
Linda M. VERIFIED CUSTOMER
Always happy with the service
5/22/2018
Jacob P. VERIFIED CUSTOMER
Tyler was so helpful even during a busy time
Of day. I was in and out service thanks to his help.
5/22/2018
Joseph K. VERIFIED CUSTOMER
Like always great service again
5/21/2018
Shawn H. VERIFIED CUSTOMER
He was very kind, prompt and a pleasure to work with! Thank you
5/21/2018
Linda R. VERIFIED CUSTOMER
Except: I was told I needed brakes, and I said I check my schedule make an appointment. I took my card somewhere else and ask him for an estimate on my brakes they took my car in and took the tires off and came back and said your brakes are fine for a while there at number seven and you’re fine, Chrysler said they were at number three so I’m going to wait a while to get my brakes done
5/20/2018
Kimberly J. VERIFIED CUSTOMER
James was great! Thank you!
5/20/2018
Jesse G. VERIFIED CUSTOMER
Awesome employee
5/20/2018
Tj M. VERIFIED CUSTOMER
Besides the 3 hour wait for a 20 min job "which I do understand" I really appreciated the employees following my special requests. Recall was fixed and my truck was handled with care! I will be back if I ever need dealer ship work. Thanks again west hills!!
5/20/2018
Jason G. VERIFIED CUSTOMER
nice work!
5/19/2018
James R. VERIFIED CUSTOMER
Thanks for doing such a great job with the service on our vehicle.
5/19/2018
Howard B. VERIFIED CUSTOMER
Truck was delivered earlier than the hour time allotted for the repair. Additional cost of key cutting (key fob was replaced and reprogramed) was absorbed by WHCJD and was appreciated by the customer. Technician walked out with customer to the vehicle to ensure repairs were completed to customers satisfaction!
5/19/2018
Laura M. VERIFIED CUSTOMER
Customer friendly, professional, and my service was fairly quickly completed. Overall great experience!