Kristyn was amazing! Super enjoyed talking with her
5/12/2018
Ignacio R. VERIFIED CUSTOMER
Little longer than the estimateof time but the service was great .
5/12/2018
Michael H. VERIFIED CUSTOMER
Had service work done. Changed oil, filters and topped off fluids. Tires were rotated, but the tire pressures weren’t adjusted.
Recalled to change water pump. Two days later while towing my 5th wheel trailer to Ocean Shores, the low coolant warning kept coming on. After parking the trailer, I drove into town and the low coolant warning was still coming on. Don’t know if the fluid level didn’t get filled properly or there is a leak somewhere as a result of the water pump work.
5/11/2018
Stephanie R. VERIFIED CUSTOMER
Took my jeep in for sensors and came out with sensors. Thank you!
5/11/2018
Kenneth M. VERIFIED CUSTOMER
My Ram is in need of a engine water pump. The recall was sent to me in Dec. I was told, at my inquiry, that when the new water pump was available I would be notified.
This week I was informed that my engine water pump needs to be replaced and one will be ordered in.
I feel that the replacement should have been on hand in the parts department at West Hills. Ken Mock
5/11/2018
Christopher B. VERIFIED CUSTOMER
Kristyn was great!
5/11/2018
Edward S. VERIFIED CUSTOMER
Jim Cannon was the service rep i spoke with He was very helpful and extremely professional. He took care of everything.
5/11/2018
Blake V. VERIFIED CUSTOMER
Yay Tyler
5/11/2018
Diana S. VERIFIED CUSTOMER
Great service. Kept me updated
5/11/2018
Edward M. VERIFIED CUSTOMER
Very professional. Excellent service.
5/11/2018
Brent S. VERIFIED CUSTOMER
No car wash, no vacuum the inside of the truck. The explanation was that the way bats were removed to add lift to work on cars... Ah the almighty $ at work. Busch league. Sure your customer service representative was nice but they all are, go the extra step to make me want to repeat my purchases with West hills.
5/11/2018
Robert D. VERIFIED CUSTOMER
Jim was really good I appreciate all his help
5/11/2018
Burk Q. VERIFIED CUSTOMER
Thanks Paul fior getting us back on the road so quickly
Best Regards Burk
5/11/2018
Aaron V. VERIFIED CUSTOMER
Usually they clean the inside, sweep or vacumn, clean windows ; noticed that none of these were done. . ?? Otherwise it was ok .
5/10/2018
Orita C. VERIFIED CUSTOMER
Every time I come in for service I’m always Satisfied. Great customer service and a wonderful experience each time. Thank you
5/10/2018
Ignacio R. VERIFIED CUSTOMER
Excellent service from service rep.
5/10/2018
Lisa H. VERIFIED CUSTOMER
Everyone that I waa in contact with, was so very nice. Vwry patient and understanding with me. I couldnt have asked for a more friendlier staff. Kristyn was exceptionally nice and sweet. As I had my granddaughter with me and she was so wonderful and interacted with her, where some others would have just ignored her.
5/10/2018
Meagan P. VERIFIED CUSTOMER
Easy making appointment, timely service!
5/10/2018
Ginny R. VERIFIED CUSTOMER
She is very knowledges. And paid close attention to the details that I told her about. Her follow through is top notch. She stayed late for me and took care of my rental paperwork. Thanks. See ya in 5000 miles